Administrative Skills, Communication Skills, Customer Escalations, Customer Experience, Customer Relations, Customer Support/Service, Data Entry, Dental Insurance, Detail Oriented, High School Diploma, Interpersonal Skills, Mail Processing, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Order Delivery, Order Processing, Organizational Skills, Telephone Skills, Vision Plan
Job Summary
At JM Test Systems, we are looking for someone who takes pride in creating a welcoming first impression and supporting smooth daily office operations. As a Front Desk Receptionist, you will serve as the first point of contact for customers, vendors, and visitors while supporting internal teams with communication, organization, and administrative tasks. Your role will directly impact the experience people have with our company by ensuring every interaction reflects professionalism, responsiveness, and care. If you are dependable, organized, and enjoy working in a people-focused environment, we encourage you to apply.
What You’ll Do:
- Greet and assist visitors, customers, and vendors with a professional and friendly approach
- Answer, screen, and route incoming calls while providing accurate information
- Support customer inquiries and ensure a positive and responsive experience
- Manage mail, packages, and deliveries
- Maintain a clean, organized, and welcoming front office area
- Provide administrative support including data entry, filing, and scheduling
- Assist the Customer Service team during high-volume periods such as order entry and follow-ups
- Communicate clearly and escalate customer needs when needed
What We’re Looking For:
- High school diploma or equivalent required
- 1 to 2 years of receptionist, customer service, or administrative experience preferred
- Strong communication and interpersonal skills
- Proficiency with Microsoft Office including Outlook, Word, and Excel
- Strong organization and multitasking skills
- Reliable, detail-oriented, and customer-focused mindset
- Ability to work in a fast-paced environment while maintaining professionalism
Why Join JM Test Systems?
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Paid Time Off and Paid Company Holidays
- Life and Disability Insurance Options
- Stable, team-oriented work environment
- Opportunities for internal growth and career advancement
If you are looking for an opportunity to grow within a professional office environment while supporting a team focused on customer experience and operational excellence, we encourage you to apply for the Front Desk Receptionist position with JM Test Systems.