Receptionist / Administrative Assistant

• Receptionist/Administrative Assistant for a fastgrowing, clientfocused insurance agency.
• Fulltime position based in the Saginaw, Michigan office.
• Serves as first point of contact, creating a welcoming experience for members and visitors.
• Supports daily office operations, agents, and leadership with a variety of clerical and administrative tasks.
• Works in a fastpaced, teamoriented environment with opportunities to learn the insurance industry and grow with the agency.

Salary Range: $16.50 - $18.50 per hour

Hourly Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Responsibilities

• Greet and assist clients in person, over the phone, and via email in a professional, friendly manner.
• Answer and route incoming calls to the appropriate team members.
• Process incoming and outgoing mail; distribute emails, faxes, and referrals to the correct staff.
• Collect and distribute documents, applications, and payments as needed.
• Support agents and staff with administrative tasks, including data entry and document handling.
• Maintain office supplies and coordinate ordering.
• Enter pastdue payments into the agency management system.
• Assist with special projects, reporting, and compliancerelated tasks as assigned.

Required:

• High school diploma or equivalent required; some college coursework a plus.
• Previous receptionist, administrative, or office support experience preferred.
• Excellent verbal and written communication skills.
• Strong organizational skills and ability to multitask in a fastpaced environment.
• Proficiency with Microsoft Office 365 Suite and comfort learning new software.
• Professional appearance, positive attitude, and strong customerservice mindset.
• Ability to prioritize work, meet deadlines, and work independently with minimal supervision.
• Ability to handle confidential information with discretion.

Preferred:

• Experience in an insurance or financial services office
• Familiarity with agency management systems (e.g., Applied Epic, AMS)
• Interest in building a longterm career in insurance.