This is a Temporary position.
Schedule : Monday- Thursday 8:30 am- 4:00 pm. Lunch 12- 12:30 pm .
This position is responsible for :
Answers the telephone in a courteous manner and directs calls to the appropriate destination; records accurate and complete messages when necessary; receives and receipts deliveries and donations; greets and announces visitors and clients; provides general information about The Salvation Army's operations and services; performs routine clerical work such as typing and filing.
Key Responsibilities :
- Answers the telephone and transfers calls to the appropriate destination; responds to caller's questions and provides accurate information.
- Records accurate and complete messages; ensures the timely and accurate distribution of messages through telephone and/or E-mail.
- Receives, greets, and announces visitors in a courteous and tactful manner; provides assistance to callers and visitors by answering questions and providing instructions and referrals.
- Notifies proper individuals when visitors or clients have arrived; ensures that visitors and clients have signed-in.
- Receives and prepares receipts for donations, packages, express mail, and items delivered to the lobby; notifies proper individuals of item arrival by telephone and/or E-mail.
- Ensures callers are referred to community services as requested/instructed.
Physical Requirements & Working Conditions:
- Ability to meet attendance requirements.
- Ability to read, write, and communicate the English language.
- Ability to operate a telephone and/or switchboard.
- Ability to sort documents alphabetically and numerically.
- Ability to perform routine mathematical computations.
- Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like