Reception & IT Support Coordinator
Summary
Our client is seeking a Receptionist & IT Support Coordinator to serve as the first point of contact for visitors while providing day-to-day technical and audiovisual support across the organization. This role will help ensure smooth office operations by supporting end-users, maintaining technology and equipment, managing inventory, and assisting with office administration. This position is ideal for someone looking to build a career in IT while gaining hands-on experience in a customer-focused environment.
Responsibilities
- Welcome visitors, answer and route incoming calls, and deliver a professional front-desk experience.
- Support employees with basic technical troubleshooting of hardware, software, printers, and Microsoft Office applications.
- Assist with conference room and audiovisual set-up for meetings and presentations.
- Manage IT equipment inventory, organize storage areas, and coordinate ordering of technology parts and office supplies.
- Support workstation set-up, equipment deployment, and general office technology needs during employee onboarding and office operations.
- Open and close the office as needed while helping maintain an organized and functional workplace.
- Provide excellent customer service while supporting an organization serving children and adults who have experienced trauma, maintaining professionalism and sensitivity in all interactions.
- Assist with administrative tasks and special projects to support office operations and the IT Team.
Requirements
- Basic computer troubleshooting skills and familiarity with common office technology.
- Strong customer service and communication skills.
- Proficiency with Microsoft Office applications.
- Organized, dependable, and able to manage multiple responsibilities throughout the day.
- Comfortable working in an environment that supports children and adults who have experienced trauma.
Preferred
- Experience or exposure to audiovisual equipment set-up.
This is a 5-month Contract opportunity with our Kansas City, MO client. Employee benefits include Medical/Dental Benefits, Paid time off, Paid Holidays, and 401(k). H1-B Visa sponsorship is not available for this position. No third-parties, please.
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