Are you a friendly, organized, dependable person who enjoys helping others? Our established mental health clinic is looking for a professional and compassionate Administrative Assistant to join our team.
This is an excellent opportunity for someone who wants to work in a meaningful healthcare environment where excellent customer service, organization, and compassion make a real difference.
This is a full time position with a consistent Monday through Thursday schedule 9:30 AM–8:00 PM (40 hours/week) - No Fridays, Weekends or Holidays!
Responsibilities
- Greet clients warmly and professionally
- Answer phones and respond to client inquiries
- Schedule, confirm, and manage appointments
- Maintain accurate client information and office records
- Assist with forms, paperwork, scanning, filing, and other administrative tasks
- Communicate with clients, clinicians, and staff in a professional and respectful manner
- Manage multiple tasks while maintaining attention to detail
- Help maintain a clean, organized, and welcoming front-office environment
- Handle sensitive and confidential information appropriately
- Support the clinical team with day-to-day administrative needs
- Provide exceptional customer service to clients and families
Requirements
- Previous administrative, receptionist, medical office, or customer-service experience preferred
- Excellent verbal and written communication skills
- Strong organizational and time-management abilities
- Professional, dependable, punctual and takes pride in their work
- Comfortable working with computers, email, scheduling software, and Microsoft Office/Google Workspace
- Previous use of Electronic Medical Records (eClinicalWorks) is a plus but not required
- Ability to multitask and remain calm in a busy environment
- Strong attention to detail
- Compassionate and nonjudgmental approach when interacting with clients
- Must be able to maintain strict confidentiality and professionalism
- Healthcare, medical-office, or mental-health experience is a plus — but we’re willing to train the right person.
Benefits
What We Offer:
- Consistent schedule: Monday–Thursday, 9:30 AM–8:00 PM (40 hours/week)
- Hourly Position $15 to $17 per hour depending on experience
- No Fridays, weekends, or holidays!
- Paid Time Off (PTO)
- Health and Dental Insurance
- 401(k) Retirement Plan
- Opportunities for internal growth and promotion
- Penn Psychiatric Center is an equal-opportunity employer. We do not discriminate on the basis of race, color, religious creed, disability, ancestry, national origin, or sex.
- Please note: Penn Psychiatric Center is not affiliated with the University of Pennsylvania