Receiving Teller II - Fitchburg State University

Location: Fitchburg, MA Category: Staff Job Type: Full Time Posted On: Thu Oct 22 2026 Job Description:

Detailed Statement of Duties and Responsibilities:

• Provide front line customer service - in person, via phone and email, to students, parents, for both day and SGOCE students, and both internal and external customers, regarding student billing and payments.
• Assist customers in the understanding of payment policies, procedures, deadlines, and processes.
• Provide customer receipts as required.
• Process payments in Banner and related systems, complete and balance daily cashiering session.
• Process wire payments to Banner accounts as necessary and/... more...