Real Estate Agent Services Administrator

Overview: Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a Real Estate Agent Services Administrator to work onsite at our Annapolis, Maryland office. Provide administrative support for real estate sales in a variety of areas including, but not limited to, scheduling meetings and events, processing billing, maintaining rosters, compiling monthly reports, and administration of company programs including technology tools.

Overview:

Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a Real Estate Agent Services Administrator to work onsite at our Annapolis, Maryland office.  The primary purpose of this job is to support our Real Estate Sales office. This position will provide operational, administrative, and social media support to the Branch Manager and Sales Professionals of Berkshire Hathaway HomeServices PenFed Realty.

Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned. 

• Maintain listings, sales, settlements, and processes.
• Compile competitive brokers' sales figures on a regular basis and forwards to Corporate Headquarters.
• Keep records on all MLS functions such as agent additions, terminations, and transfers.
• Provide support for the assigned offices in a variety of areas including but not limited to, processing checks, processing listings/contracts/settlements, agent processing, ordering agent materials, greeting visitors, and answering office phones.
• Provide administrative support for real estate sales in a variety of areas including, but not limited to, scheduling meetings and events, processing billing, maintaining rosters, compiling monthly reports, and administration of company programs including technology tools.
• Serve as POC for all social media activities for the branch, including creating lively and engaging posts on social media platforms.
• Perform the duties of a receptionist maintaining the front desk area in a professional manner and ordering office supplies as needed.
• Interact with Agents, staff and clients providing assistance and support as needed.
• Assist with development and implementation of advertising, marketing, and social media initiatives.
• Assist with maintaining compliance with all applicable federal, state and local laws, regulations and ordinances by abiding by compliance programs and all policies, procedures, rules and regulations.
• Provide support to Branch Manager in a variety of areas including but not limited to recruiting, retention, training and sales meetings.

Qualifications:

Equivalent combination of education and experience is considered.

• High Schools Diploma or Bachelor’s Degree (preferred) in related field or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions.    

• Minimum of three (3) years of related experience is required.  Real estate, mortgage or title experience is preferred.

• Highly proficient in Microsoft Office (Excel, Word, Power Point, email)  

• Must have strong background in data visualization (i.e., create graphs, charts, and related forms of visual data for reports).

• Excellent business communication skills and ability to multi-task are critical.   

• Accounting and/or bookkeeping experience helpful.

• Strong organizational and interpersonal skills required.

• Experience using A.I. tools preferred.

Supervisory Responsibility
This position will not supervise employees.

 

Licenses and Certifications

There are no licenses and certifications required for this position.

 

Work Environment
While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise. 

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

 

Travel
Limited travel to various worksites is required.

 

Pay Transparency 
The anticipated starting hourly range for this role is $16.82 - $30.23
This position is eligible for an organizational performance based annual bonus, subject to board discretion and approval.
This position is eligible for an individual performance based annual bonus.