My name is Bipasa, and I'm reaching out from Intellectt Inc. regarding an exciting contract opportunity for RDK-B Triage Engineer based in Philadelphia, PA with one of our prestigious clients.
I would love to connect and discuss this opportunity in more detail. Please feel free to share your updated resume at
bipasa.s@intellectt.com
Job Summary We are seeking an experienced RDK-B Triage Engineer to support software releases and troubleshoot complex issues across broadband devices and RDK-B components. The ideal candidate will have strong expertise in RDK-B, broadband technologies, Linux, networking, C/C++, Python, and production issue triage.
Job Title: RDK-B Triage EngineerLocation: Philadelphia, PAKey Responsibilities
- Monitor software release metrics and alerting systems to ensure timely and high-quality releases across multiple devices.
- Investigate critical field issues, perform root cause analysis, and implement mitigation strategies.
- Troubleshoot end-to-end issues across RDK-B broadband components, including WiFi/Mesh, DOCSIS, Fiber, LTE, or similar access network technologies.
- Perform source code reviews and analysis to identify issues within platform components.
- Diagnose and resolve issues using Linux systems, networking protocols, and packet capture analysis.
- Analyze logs and operational data to identify trends and system issues.
- Develop and enhance operational tools and DevOps solutions to improve system performance and efficiency.
- Utilize cloud-based data analytics tools to analyze large-scale field device data and generate operational insights.
- Develop anomaly detection and data-driven solutions to proactively identify system issues.
- Compare and analyze performance metrics across different device models.
- Collaborate with engineering teams and provide technical guidance on issue resolution and mitigation.
Required Qualifications
- Strong hands-on experience with RDK-B and broadband device troubleshooting.
- Experience with broadband technologies such as WiFi/Mesh, DOCSIS, Fiber, LTE, or similar access network technologies.
- Strong programming skills in C/C++ and Python.
- Strong Linux and networking troubleshooting experience.
- Experience with packet capture and network analysis.
- Experience with log management and monitoring tools such as ELK Stack, Splunk, or Grafana.
- Proficiency in scripting languages such as Python, Bash, or Go.
- Experience with source code management tools such as Git and GitHub.
- Experience with defect tracking tools such as JIRA.
- Knowledge of SQL and/or data query tools.
- Experience working with large-scale device data and operational metrics.
- Ability to perform root cause analysis and resolve complex production issues.
- Experience in a Technical Lead, Senior Engineer, or mentoring capacity with the ability to guide technical decisions.
- Strong analytical, problem-solving, and communication skills.
Bipasa Swain
Sourcing Specialist
7329976610 | Ext: 300
bipasa.s@intellectt.com