Radio Dispatcher (Pn: 20047042)

What you'll do at DBH:

• Operates switchboard attendant/radio communication equipment
• Handles phone calls, intercom, paging system, two-way radio system
• Handles emergencies and alerts as needed
• Process call offs and logs all long-distance calls
• Monitors fire alarm systems and generator alarms
• Preform miscellaneous clerical and customer service duties
• Issues keys and visitor's badges
• Act as receptions
• Maintains visitor logs, maintains files and records
• Distribute newspapers

This is an hourly position covered by the OCSEA/AFSCME bargaining unit (union), with a pay range of 5 on the OCSEA Pay Range Schedule. Normal working hours are 1st shift (6:00am to 2:00pm), 2nd shift (2:00pm to 10:00pm), and 3rd shift (10:00pm to 6:00am) and may work weekends and holidays as needed. This position is located at our Northwest Ohio Behavioral Healthcare location, located at 930 South Detroit Avenue Toledo, Ohio 43614-2701.

Unless required by any applicable union contract and/or requirements of the Ohio Revised Code, the selected candidate will begin at Step 1 of the pay range schedule listed above, with an opportunity for pay increase after six months of satisfactory performance and then a yearly raise thereafter.

Position Qualifications:

Formal education that includes reading, writing & speaking English.

OR

The equivalent of Minimum Class Qualification For Employment noted above.

Job Skills: Dispatch

Technical Skills: Dispatch, Public Relations, Public Safety, Security, Telecommunication Systems

Professional Skills: Confidentiality, Critical Thinking, Customer Focus, Listening, Observation

Required Educational Transcripts

Official transcripts are required for all post-secondary education, coursework, or degrees listed on the application. Applicants must submit an official transcript before receiving a formal employment offer. Failure to provide transcripts within five (5) business days of the request will result in disqualification from further consideration. Transcripts printed from the institution's website will not be accepted. The Ohio Department of Behavioral Health reserves the right to evaluate the academic validity of the degree-granting institution.