Highlights
Our ideal candidate will also: Have experience using Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain appointment and customer contact files, and to analyze performance data. About the Role: You will: Interpret complex customer requirements and offer solutions that maximize profitability and add value for the customer; negotiate pricing with manufacturers and customers.
Numbers & Facts
| Location | Leesburg, VA |
| Industry | Wholesale Trade/Import-Export |
| Company Size | 2,500 to 4,999 employees |
| Year Founded | 1858 |
| Website | https://hajocacareers.com/ |
Description
Do you have a strong work ethic and a high standard of integrity? Do you possess strong communication skills and value customer service? Do you have an expert level of plumbing product knowledge? If so, then we'd like you to join our dedicated team as a Quotations Specialist.
About the Role:
You will:
Interpret complex customer requirements and offer solutions that maximize profitability and add value for the customer; negotiate pricing with manufacturers and customers.
Create accurate and professional quotations and submittal packages from customer specifications/drawings using the applicable software systems.
Follow up on outstanding quotations to secure orders, improve quotation process, and measure effectiveness.
Follow up with customers to ensure orders are filled promptly; assist with project management and coordinate deliverables.
Support the Profit Center Sales Team serving as a peer expert concerning the specifics of quotes, proposals, bid strategies, and product application.
Investigate and resolve customer problems; address pricing deductions and material returns timely and in accordance with Company policy and procedure.
Communicate to the Profit Center Manager and Credit Manager any changes in a customer's business that might cause a credit risk.
Successfully complete required safety and compliance training programs as assigned.
Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
About You:
1+ years' experience creating quotes and providing customer service
Comprehensive knowledge of products sold by the Profit Center
Our ideal candidate will also:
Have experience using Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain appointment and customer contact files, and to analyze performance data.
Possess outstanding verbal and written communication, and generous listening skills.
Be organized, a self-starter, and detail oriented.
Be able to build and maintain a positive working relationship with customers, vendors, and co-workers.
Be able to collect and analyze quotations data to determine patterns of success or failure; take appropriate action to adjust processes to ensure success.
Be able to learn and operate the computer related systems used to create and submit quotation packages and create orders.
Read, write, speak, and understand English.
Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
Benefits
Flexible Spending Accounts, Retirement / Pension Plans, Life Insurance, Paid Sick Days, Prescription Drug Coverage, Professional Development, 401K
About Company
In 1858, one enterprising individual invested his life savings of $200 to start a business grinding key stops for plumbers in Philadelphia. More than 150 continuous years of service later, that business is known as Hajoca Corporation. Hajoca has a robust history of helping to shape advances in plumbing. But we attribute our success to two simple truths - a unique business philosophy and talented people.
If we seem big, please take a closer look. Our roots run very deep.
Hajoca blends the clout of a large company with the opportunity of a small one. We understand that tastes and styles are different from place to place, so a "one size fits all" approach does not work. Our businesses have the freedom to operate like any local company and our managers conduct themselves with the focus and passion of business owners, right down to the products they carry and the people they hire.
Entrepreneurs welcome...and sought.
Good customer service means quality of work; exceptional customer service means quality of people. Members of our team are enthusiastic, driven to excel and singly steadfast in their commitment to service, integrity and reliability. They're also your neighbors and friends. They understand your unique needs because they've lived in your community for years.
Our locations are called Profit Centers and not branches, reflecting this independence. Our teammates have the opportunity to take home a share of the profits made in their Profit Center. Our decentralized culture gives each Profit Center Manager the same high degree of responsibility, autonomy, and accountability as an owner.
The National Support Centers in Lafayette Hill, PA, and Baton Rouge, LA, are dedicated to enabling the success of our Profit Centers. Teammates at these locations and throughout the US provide services that are essential for our Profit Center Managers to have a playing field on which they can succeed through their own efforts and ideas.
The company will continue to grow and prosper because our fundamental business philosophy works: emphasis on entrepreneurial spirit, expert knowledge, strong incentives for our teammates, and devotion to Hajoca’s proven business principles.