Quicklane Technician

Bill Dube Ford Toyota

  • Dover, New Hampshire
  • 9 days ago

    Highlights

    This role focuses on preventive maintenance, tire services, inspections, and basic mechanical repairs while providing high-quality workmanship and helping ensure customer satisfaction. The Quick Lane Service Technician performs routine vehicle maintenance and light repair services for customers in a fast-paced automotive service environment.

    Numbers & Facts

    LocationDover, New Hampshire
    Websitebilldube.com

    Description

    Position Summary

    The Quick Lane Service Technician performs routine vehicle maintenance and light repair services for customers in a fast-paced automotive service environment. This role focuses on preventive maintenance, tire services, inspections, and basic mechanical repairs while providing high-quality workmanship and helping ensure customer satisfaction.

    Essential Duties and Responsibilities

    · Perform oil and filter changes according to manufacturer specifications.

    · Conduct multi-point vehicle inspections and identify maintenance needs.

    · Remove, mount, balance, rotate, and repair tires.

    · Replace batteries, wiper blades, air filters, and cabin filters.

    · Perform brake inspections and basic brake service work.

    · Diagnose and perform light mechanical repairs.

    · Inspect fluid levels and replenish as needed.

    · Complete maintenance services efficiently while meeting quality standards.

    · Maintain accurate repair orders and service documentation.

    · Keep workstations, service bays, tools, and equipment clean and organized.

    · Follow all Ford, dealership, and safety procedures.

    · Communicate repair findings and recommendations to service advisors.

    · Assist with shop maintenance and other duties as assigned.

    Qualifications

    · High school diploma or equivalent preferred.

    · Prior automotive maintenance or repair experience preferred.

    · Ford Quick Lane or automotive service experience is a plus.

    · Valid driver's license with a clean driving record.

    · Basic knowledge of automotive systems and maintenance procedures.

    · Ability to use hand tools, power tools, and shop equipment safely.

    · Tools and Toolbox required.

    Physical Requirements

    · Ability to stand, walk, bend, stoop, and lift up to 50 pounds regularly.

    · Ability to work in a shop environment with exposure to vehicle fluids, noise, and varying temperatures.

    · Ability to safely operate customer and dealership vehicles.

    Skills and Attributes

    · Strong mechanical aptitude.

    · Attention to detail and commitment to quality workmanship.

    · Ability to work efficiently in a fast-paced environment.

    · Dependable and punctual.

    · Strong teamwork and communication skills.

    · Customer-focused attitude and professional appearance.

    Preferred Certifications

    · ASE Certifications are a plus but not required.

    · Ford Quick Lane or Ford service training is preferred but not required.

    Work Schedule

    Full-time position. May require Saturdays and overtime based on business needs.

    Compensation

    Competitive hourly wage or flat-rate pay structure based on experience, certifications, and performance.

    What Success Looks Like

    · Completing maintenance services accurately and efficiently.

    · Maintaining a high level of customer satisfaction.

    · Meeting productivity and quality standards.

    · Contributing to a clean, safe, and organized service department.

    · Supporting dealership goals through dependable service and teamwork.

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