Job Family: Quality Control
The Quality Technician is responsible for performing product inspections, audits, and quality control activities to ensure that raw materials, in-process components, and finished products meet company standards. This role supports quality assurance efforts through testing, data analysis, calibration, and continuous improvement initiatives.
Perform audits, inspections, and testing of products and processes to ensure quality and reliability standards are met
Conduct first article inspections, out-of-box audits (OBA), and sampling/testing of incoming materials
Interpret engineering drawings, schematics, specifications, and procedures to complete inspections and testing
Identify and analyze quality issues, perform root cause analysis, and support corrective and preventive actions
Monitor manufacturing processes for compliance, including ESD handling, documentation, and training adherence
Collect, record, and analyze quality data using statistical tools and techniques
Prepare reports, charts, and graphs to communicate findings and deviations from standards
Recommend improvements to enhance product quality and manufacturing processes
Perform calibration of inspection tools (e.g., micrometers, calipers, height gauges) and maintain calibration records and tracking systems
Support supplier quality and resolve issues related to purchased parts and materials
Download and analyze quality system data for reporting purposes
Provide quality support to manufacturing operations and assist with receiving inspections as needed
High school diploma or equivalent required; technical training preferred
Experience requirements vary by level:
Level 1: 2+ years of related experience
Level 2: 4+ years
Level 3: 6+ years
Level 4: 8+ years
Level 5: 10+ years
Ability to read and interpret engineering drawings, technical documents, and specifications
Experience with quality tools such as 8D, SPC, FMEA, and control plans
Familiarity with ISO and/or FDA auditing standards (preferred)
Proficiency using measurement and inspection equipment
Strong data analysis and reporting skills
Working knowledge of Microsoft Office (Word, Excel, etc.)
Strong communication and problem-solving abilities
ASQ certifications (CQT, CQA, CQPA, or CSSGB)
Ability to sit, stand, and move throughout the workday
Occasional lifting of up to 25 pounds
Good manual dexterity and ability to handle small components
Close and color vision required
Manufacturing environment with exposure to moving mechanical parts
Moderate to high noise levels
Tasks may involve repetitive motion
This position may be filled at multiple levels depending on experience, technical expertise, and leadership capabilities. Responsibilities and scope will increase with level, including potential mentoring, leading processes, and influencing quality strategies.