Quality Technician - EXP

Provide coaching, guidance, and technical support to Quality Associates to improve inspection effectiveness and overall team performance. • Maintain an active presence on the production floor, monitoring audit activity, production flow, quality concerns, and staffing coverage.

Job Title:              Quality Associate Lead
Job Duration:      12+ Months 
Location:             Charlotte, NC. 28269
Pay Range:           $22/hr on W2
 
ABOUT THIS ROLE:
We are seeking a highly motivated, proactive, and detail-oriented Quality Associate Lead to support our manufacturing operations. The Quality Associate Lead will serve as the primary floor-level Quality leadership resource during their assigned shift, ensuring effective Quality coverage, supporting Quality Associates, and maintaining compliance with established quality standards.

KEY RESPONSIBILITIES:
• Provide daily floor-level leadership and support to Quality Associates across assigned manufacturing operations.
• Maintain an active presence on the production floor, monitoring audit activity, production flow, quality concerns, and staffing coverage.
• Coordinate and redistribute Quality resources based on production demand, audit workload, and identified quality risks.
• Support in-process and final quality audits, reinspection, and containment activities as needed.
• Perform routine verification checks to ensure Quality Associates consistently follow inspection requirements, procedures, and established standards.
• Provide coaching, guidance, and technical support to Quality Associates to improve inspection effectiveness and overall team performance.
• Identify recurring defects, quality trends, and potential process improvements, escalating significant concerns to Quality leadership.
• Respond to critical nonconformances and support corrective actions, containment, conditional releases, and quality hold requirements.
• Collaborate with Production, Quality Engineering, and other departments to resolve quality concerns and maintain efficient manufacturing operations.
• Maintain accurate documentation of Quality activities, verification checks, escalations, and shift handoffs.
• Ensure adherence to established Quality Standard Work, safety requirements, and applicable quality management systems.
• Perform other activities as required by the Quality Supervisor or Quality Manager.

Required Qualifications:
• High School Diploma or GED.
• 2+ years of experience in manufacturing quality control, inspection, or a related manufacturing environment.
• Strong communication, organizational, and problem-solving skills.
• Ability to prioritize multiple tasks and respond effectively to changing production demands.
• Ability to lift and move materials up to 35 lbs repeatedly and stand/walk for the majority of the workday, with or without reasonable accommodation.

Preferred Qualifications:
• Associate degree or experience in a technical field preferred.
• Previous experience in a team lead, supervisory, or manufacturing leadership role.
• Strong understanding of manufacturing quality processes, inspection methods, and nonconformance management.
• Experience with quality management systems such as ISO 9001.
• Working knowledge of Microsoft Office, SAP, and manufacturing quality tracking systems.
• Ability to read and interpret engineering drawings, technical specifications, and manufacturing work instructions.
• Demonstrated ability to coach team members, resolve conflicts professionally, and promote accountability.
• Strong attention to detail with a proactive approach to identifying and preventing quality issues.