Analysis Skills, Coaching, Communication Skills, Computer Skills, Corrective Action, Cross-Functional, Data Analysis, Detail Oriented, Documentation, Establish Priorities, GMP (Good Manufacturing Practices), Leadership, Maintain Compliance, Microsoft Excel, People Management, Presentation/Verbal Skills, Problem Solving Skills, Quality Assurance, Quality Management, Quality Metrics, Risk, Risk Analysis, Root Cause Analysis, Team Lead/Manager, Traceability, Trend Analysis, United States Department of Energy (DOE), Writing Skills
We are looking for a Lead Quality Assurance Technician to be responsible for assisting the Quality Assurance Manager with the day-to-day tasks of the quality program in the plant. The primary responsibility is to assure final products meet the company’s quality standards and adhere to customer specifications.
Wage: $22 - 28/hr, Highly DOE
Essential Duties and Tasks:
- Build analytical and investigative skills within the QA team.
- Foster a culture of ownership, proactivity, and professional communication.
- Oversee operational SQF compliance, including audits, process adherence, and documentation.
- Identify gaps and escalate trends or issues to the Quality Manager.
- Serve as SQF-certified backup for the Quality Manager.
- Accurately enter quality complaints into the system.
- Gather all required information and documentation for investigations.
- Prepare cases for Quality Manager review, approval, or escalation.
- Lead operational aspects of investigations, including fact collection and coordination with department managers.
- Ensure investigations are fully documented.
- Escalate high-risk or complex cases to the Quality Manager for final decision-making or customer engagement.
- Partner with cross-functional teams to implement corrective and preventive actions.
- Track CAPAs from initiation to completion and verify effectiveness.
- Escalate complex or recurring issues to the Quality Manager.
- Monitor GMPs, process compliance, traceability, and operator-collected retains.
- Identify potential risks and quality gaps before they escalate.
- Analyze data and trends to anticipate issues and recommend improvements.
- Communicate professionally with QA Techs, operations, and leadership.
- Provide the Quality Manager with all information needed for strategic decision-making.
- Act as the operational bridge between QA Techs and management.
Skills and Abilities
- Experience with SQF, GMPs, or BRC standards.
- Strong computer skills: Excel, databases, QMS systems, and basic reporting tools.
- Proven problem-solving and investigative skills (root cause analysis, trend analysis).
- Excellent communication skills, both verbal and written.
- Leadership or supervisory experience — ability to coach and develop a team.
- Detail-oriented, proactive, and able to prioritize tasks effectively.
Benefits
We offer a comprehensive and flexible benefits package designed to support your well-being and help you thrive—at work and at home. Our offerings include:
- Competitive compensation with performance-based incentives and retirement savings plans with company match
- Customizable group benefits including health, dental, life, disability, and travel insurance
- Paid time off
- Employee perks such as discounts on insurance, wireless plans, travel, and more
- Career development opportunities
- A dynamic, inclusive work environment where your voice matters and your growth is supported