QUALITY SUPERVISOR JOB DESCRIPTION Position Title | Quality Supervisor | Pay Type (FLSA) | Salary | Reports To | Quality Assurance Manager | Safety Sensitive Position | No | DOT Safety Regulated Position | No | Requirements for DOT-Regulated or Safety-Sensitive Position | Not applicable for this job |
The Quality Supervisor is responsible for conducting bottle quality and process audits to identify opportunities for process and operational improvement. This role performs daily audits of production lines, decorating processes, procedures, and practices to support an efficient quality program and consistent processes across all lines. The Quality Supervisor communicates audit observations clearly and works with QA team members and production personnel to support quality, consistency, and continuous improvement. The position requires strong analytical and technical skills, attention to detail, effective written and verbal communication, and the ability to manage multiple projects and meet departmental deadlines. - Work independently and collaboratively to formally analyze company processes and procedures on the production floor and within Quality, identifying consistent, efficient, and cost-effective approaches.
| - Work with QA team members to communicate established procedures across SRI positions and continuously audit for non-conformance, consistency across personnel, and effectiveness.
| - Recommend process or procedure modifications as needed; communicate changes, review them with employees, and provide training or retraining and explanations to support understanding.
| - Evaluate changes to methods, processes, and/or materials and make recommendations for improvement.
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ADDITIONAL RESPONSIBILITIES - Performs other duties as assigned.
- May be required to work additional hours beyond the normal shift and on weekends.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. EDUCATION, EXPERIENCE, SKILLS AND KNOWLEDGE Category | Qualification | Required / Preferred | Education | High school diploma/GED | | Education | Bachelor’s degree in Management Information Sciences, Computer Science, Accounting, or related field | Preferred | Experience | Three (3) years or more in audit and/or inspection evaluation | Preferred | Skills | Analytical skills, sense of urgency, and problem-solving | | Skills | High commitment to quality | | Skills | Strong verbal and written communication | | Skills | Flexibility in a fast-paced, dynamic environment | | Skills | Excellent organizational skills | | Skills | Ability to manage multiple priorities simultaneously | | Knowledge | MS Office Suite; intermediate proficiency | Preferred | Knowledge | Auditing experience or technical expertise with SAP, Mainframe, Hyperion, AS400, SQL, Oracle, and/or Unix | Preferred |
Supervisory Responsibility | Yes | Travel Required | No |
- Perform job tasks despite distractions or interruptions
- Exercise independent judgment
- Effectively communicate in speech and writing
- Prioritize work assignments and use time efficiently
- Perform a variety of duties, often switching tasks
- Analyze information and problems to identify objectives, concerns, patterns, and conclusions
- Organize information, people, and materials systematically to increase efficiency
- Interact professionally with coworkers and clients
- Process information quickly
- Maintain and organize documents/files and process and procedural controls
- Follow oral and written directions, safety rules, and security rules
- Complete a heavy workload within established time frames
- Train, monitor, and communicate Quality Inspector and QA responsibilities/skills to support growth and development
- Assist the Quality Assurance Manager with the Quality Management System (QMS), including internal and external audits, safety, risk assessment, and vendor, supplier, and customer-facing interactions
- Identify and determine root causes of potential risks or concerns identified during processing
ENVIRONMENTAL CONSIDERATIONS Dust | Present | Small, crowded working areas | Present | Controlled climate while working indoors | Present |
The physical requirements below are representative of those that may be needed to perform the essential functions of the position. Actual requirements should be confirmed against current job demands and any applicable assessment. Physical Demand | Never | Rare | Infrequent | Occasional | Frequent | Continuous | Ascend/Descend Stairs | | | | X | | | Balancing | | | | X | | | Bending | | | | X | | | Carrying Objects | | | | | X | | Fine Manipulations | | | | X | | | Kneeling | | | | X | | | Lifting: 10–25 lbs. | | | X | | | | Lifting: 25–50 lbs. | | X | | | | | Lifting: over 50 lbs. | | X | | | | | Maintaining Body Equilibrium | | | X | | | | Pulling: 10–25 lbs. | | | X | | | | Pulling: 25–50 lbs. | | | X | | | | Pulling: over 50 lbs. | | X | | | | | Pushing: 10–25 lbs. | | | X | | | | Pushing: 25–50 lbs. | | | X | | | | Pushing: over 50 lbs. | | X | | | | | Reaching | | | | | X | | Repetitive Body Motions | | | | | X | | Sitting | | | | | X | | Speaking | | | | | | X | Squatting | | | | X | | | Standing | | | | X | | | Stooping | | | | X | | | Twisting | | | | X | | | Walking | | | | | X | |
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