Communication Skills, Continuous Improvement, Corrective Action, Data Collection, Documentation, ISO 9001, Laboratory Management, Laboratory Testing, Leadership, Maintain Compliance, Manufacturing, Manufacturing/Industrial Processes, Material Science, Mentoring, People Management, Performance Metrics, Performance Reviews, Problem Solving Skills, Process Improvement, Process Management, Process Quality, Quality Assurance, Quality Assurance Methodology, Quality Control, Quality Management, Quality Metrics, Quality Monitoring, Root Cause Analysis, Shipping Operations, Six Sigma DMAIC, Staff Training, Standards Development, Systems Maintenance, Team Building, Time Management, Training/Teaching
Employment Type: Direct Hire
Title: Quality Supervisor
Location: Indianapolis, Indiana
Salary: $85,000 – $110,000 + Bonus (Up to 15%, Paid Quarterly)
About the Opportunity
Our client, a well-established manufacturer with a strong reputation for quality and innovation, is seeking an In-Process Quality Supervisor to lead quality assurance and control efforts across laboratory, manufacturing, mechanical, and shipping operations. This hands-on leadership role will focus on process stabilization, quality system development, laboratory management, and continuous improvement initiatives that drive product quality and operational excellence.
Key Responsibilities
Quality Lab & Process Stabilization
- Establish and maintain a fully functional quality laboratory.
- Develop, validate, and standardize testing methods and procedures.
- Calibrate quality equipment and train personnel on proper usage.
- Define baseline process parameters and implement consistent data collection practices.
- Drive process stability and consistency across shifts and departments.
Quality Assurance & Inspections
- Ensure Critical-to-Quality (CTQ) specifications are applied consistently during in-process inspections.
- Verify proper test methods, equipment usage, and documentation practices.
- Monitor product quality throughout the manufacturing process.
Discrepancy Resolution & Corrective Actions
- Lead investigations into in-process quality issues.
- Partner with production and engineering teams to identify root causes and implement corrective actions.
- Drive sustainable solutions that reduce defects, scrap, and customer complaints.
Quality Systems & Continuous Improvement
- Support implementation and enhancement of company-wide quality systems.
- Create and maintain standardized testing protocols, work instructions, and training materials.
- Develop training matrices and ensure procedural compliance.
- Lead audits, Kaizen events, A3 problem-solving activities, and Gemba reviews.
- Utilize data-driven methodologies to improve product and process performance.
Leadership & Team Development
- Supervise, mentor, and develop quality personnel within laboratory and mechanical departments.
- Establish departmental objectives and performance expectations.
- Conduct employee evaluations and support ongoing training and development.
- Foster a culture of quality, accountability, and continuous improvement.
Key Performance Indicators (KPIs)
- Reduction in in-process defects and scrap.
- Decrease in quality-related customer complaints.
- Improved process stability and consistency across production shifts.
- Timely resolution of quality discrepancies and corrective actions.
- Increased adherence to CTQ specifications and quality standards.
Required
- Bachelor's degree in Ceramics, Engineering, Materials Science, Industrial Technology, or a related field (equivalent experience considered).
- 5–7+ years of supervisory experience in quality assurance or quality control roles.
- Experience establishing, developing, and maintaining quality systems.
- Proven success creating, documenting, and implementing quality standards and procedures.
- Experience converting attribute-based standards into measurable numeric standards.
- Strong understanding of laboratory testing methods and manufacturing quality processes.
- Knowledge of SPC, ISO 9001, DMAIC, A3, 5 Why, and other quality improvement methodologies.
- Excellent communication, documentation, and leadership skills.
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Sterling Engineering, Inc.
Sterling Engineering has been a trusted partner for engineering, project management, and staffing solutions for over five decades. We provide exceptional engineering/technical recruitment and engineering project services to clients nationwide:
- Engineering & Technical Recruitment - With our focus on engineering, technical, and IT, Sterling has the in-depth knowledge, industry expertise, and robust employee pipeline it takes to rapidly find talent for even the most difficult to fill positions. Sterling’s extensive recruitment methodology allows us to engage the most talented employees in the marketplace. We offer exciting work and career-building opportunities for our candidates, along with expert support at every step of the process.
- Engineering Project Services – Our experienced, multi-disciplined team of project managers, engineers, and designers, led by licensed Professional Engineers (PE), provide project management, engineering, design, and Commissioning, Qualification, and Validation (CQV) to manufacturing, OEM, and R&D customers. We work on complex, highly technical projects across a number of industry sectors, and our ability to scale and seamlessly integrate at multiple levels of your organization is what differentiates us.
Sterling offers a unique combination of engineering solutions and Best of Staffing level service to help our clients and talent achieve their goals.
500 to 999 employees
Staffing/Employment Agencies
http://www.sterling-engineering.com