Quality Process Technician

Computer Task Group, Inc

Wilmington, North Carolina

JOB DETAILS
SKILLS
Analysis Skills, Business Solutions, Communication Skills, Compensation and Benefits, Continuous Improvement, Corrective Action, Corrective and Preventative Action (CAPA) Systems, Cross-Functional, Customer Relations, Data Analysis, Data Collection, Data Processing, Detail Oriented, Federal Laws and Regulations, Fortune 500 Customers, Legal, Maintain Compliance, Manufacturing, Metrics, Microsoft Access Database, Microsoft Excel, Microsoft Office, Minitab, Multitasking, Organizational Skills, Performance Analysis, Problem Solving Skills, Process Analysis, Process Capability, Process Improvement, Process Manufacturing, Production Support, Reporting Dashboards, Reporting Skills, Root Cause Analysis, State Laws and Regulations, Statistical Process Control, Statistics, Systems Analysis, Team Player, Training/Teaching
LOCATION
Wilmington, North Carolina
POSTED
7 days ago
Description:

CTG's long-standing Fortune 500 client of over 15 years has a W2 contract assignment for a Quality Process Technician.

 

Type: Contract
Job Title: Quality Process Technician
Location: Wilmington, NC
Candidates must be able to commute and work onsite in Wilmington, NC
Pay Rate: Based on experience
Work Hours: M-F 8am-5pm
Education: Associate degree or equivalent experience

Position Overview

The Quality Process Technician supports manufacturing quality performance by analyzing production processes, product quality data, and system metrics to reduce scrap, improve efficiency, and ensure compliance with quality and customer requirements. The role works closely with Manufacturing, Engineering, and Quality teams to drive root cause analysis, support disposition decisions, and implement sustainable process improvements.

Key Responsibilities

  • Analyze quality and production data to support disposition of material and product holds
  • Set up specifications and workflows for new product codes and experiments
  • Support root cause analysis for non-conforming products and processes
  • Conduct or support Measurement System Analysis (MSA) activities
  • Improve process capability through data-driven analysis and quality system tools
  • Collaborate with engineering and manufacturing to implement corrective and preventive actions (CAPA)
  • Prepare reports, dashboards, and quality status updates
  • Provide training on quality systems, procedures, and corrective actions

Required Qualifications

  • 2+ years of experience as a process or quality technician in a manufacturing environment
  • Experience with data collection and analysis tools (Excel, Access, etc.)
  • Strong Microsoft Office skills
  • Experience with statistical and quality analysis methods
  • Strong analytical, observational, and problem-solving skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong collaboration and communication skills

Preferred Skills

  • Experience with JMP, Minitab, or SPC XL
  • Familiarity with PI systems
  • Knowledge of Statistical Process Control (SPC) and quality systems

Soft Skills

  • Detail-oriented, highly organized, and self-motivated
  • Strong integrity and customer-focused mindset
  • Results-driven with a continuous improvement orientation
  • Strong data curiosity and problem-solving mindset
  • Ability to work independently and in cross-functional teams

Additional Information

  • No third party resumes will be accepted
  • Drug testing and/or other employment-related inquiries may be conducted
  • CTG will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
  • All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors)
  • CTG is an Equal Employment Opportunity employer
  • CTG is an E-Verify Company

To be considered for this opportunity, please apply directly through our website by clicking the link below.

About Us:

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

 

About the Company

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Computer Task Group, Inc

CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.

CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.
COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Computer/IT Services
FOUNDED
1966
WEBSITE
http://www.ctg.com/