What to expect
- Under the direction of the manager, participates in the management of systems under the scope of Quality & Patient Safety (ex. adverse event management, or policy management), with duties that include user training, testing, and reporting.
- Investigates quality and patient safety case reviews, including FMEA, Root Cause Analyses and action plan management.
- Prepares and assists with presentations of case studies to promote transparency and organizational learning.
- Leads activities related to presentation of quality and patient safety data, including monthly close activities and data sets supporting workgroup/council activities and assures data transparency and integrity is maintained
- Conducts data validation exercises; collaborates with vendors and team to assure regulatory reporting requirements are fulfilled in a timely and accurate manner
- Maintains departmental data dictionaries and benchmarking resources
- Manages project requests related to quality and patient safety data and performance improvement activities
- Works with leaders and staff to integrate Safety Behaviors for Error Prevention into one’s work.
What you'll get from us
At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:
- A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
- Comprehensive medical, dental and vision benefits for benefit eligible positions
- Generous paid-time-off for benefit eligible positions
- Complimentary Employee Assistance Program (EAP)
- Generous mileage reimbursement program
Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.
What we need from you
- Bachelor’s degree with 2-3 years’ experience with quality, patient safety, or performance improvement.
- Clinical experience preferred. Masters degree in related field is preferred.
- Certificate in quality management or patient safety strongly preferred (CPHQ, CQM, ASQ certification, Six Sigma, Lean Certification).
- Demonstrated administrative experience, including creation of process maps and use of software (MS Project or Lucid Chart preferred).
- Proficiency with Microsoft Office 365 Suite, including use of MS Teams for document management.
- Proficient user of Excel, including creation/use of formulas, graphs, and pivot tables. Experience with data visualization software (Tableau, Power BI) preferred.
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