Quality Manager

We are seeking a dynamic and detail-oriented Quality Manager to lead our quality assurance and control initiatives across manufacturing operations. This pivotal role involves developing, implementing, and maintaining robust quality systems to ensure products meet the highest standards of safety, compliance, and excellence. The ideal candidate will drive continuous improvement through strategic planning, team leadership, and rigorous adherence to industry regulations. Join us in fostering a culture of quality that elevates our brand and satisfies our customers' expectations.

As Quality Manager, you will oversee a team of quality inspectors involved in maintaining and improving quality standards of MadgeTech's products or services.

Essential Duties and Responsibilities The essential functions include, but are not limited to the following:

Quality Management and Oversight:

Maintain and improve product quality by completing product, company, system, compliance, and surveillance audits. Investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods. Support internal audits and inspections to ensure compliance with industry standards, regulatory requirements, and company policies. Assist in preparing for external audits and regulatory inspections by ensuring all quality documentation is accurate, complete, and readily accessible. Monitor quality metrics and report trends to management. Ensure ongoing audit readiness across departments.

Root Cause & Corrective Action (RCCA):

Lead and manage the company's formal Root Cause and Corrective Action process. Investigate internal nonconformances and external findings from customers. Facilitate structured root cause analysis and ensure effective corrective action implementation Analyze trends from audits, complaints, and nonconformances to drive systematic improvements. Verify effectiveness of corrective actions and prevent recurrence.

Hazardous Location & Product Certification Compliance

Support and maintain compliance with hazardous location standards, including

FM36000 ISO 80079-11 IEC 60079 series

Ensure product documentation, labeling, traceability, and records align with certification requirements. Coordinate with Engineering to ensure product changes do not negatively impact certification status.

Regulatory & Environmental Compliance

Maintain compliance with:

RoHS REACH Prop 65

Generate and manage customer-requested compliance documentation, including but not limited to:

Material declarations Conflict mineral statements Steel and Aluminum derivative documentation Country of origin documentation Shipping-related regulatory documentation

Ensure regulatory data accuracy for domestic and international shipments Respond to evolving and ad hoc customer compliance requirements

Document Control & Quality Records

Ensure proper creation, storage and retrieval of quality-related documentation, including Standard Operating Procedures (SOPs), work instructions, inspection reports and quality control documents. Maintain an organized document control system to ensure all documents are up to date, accurate and accessible for audit and regulatory purposes. Assist with the preparation and maintenance of quality manuals and reports as required by regulatory bodies and internal quality systems. Maintain revision control and ensure obsolete documents are removed from circulation in accordance with established procedures.

Qualifications:

Education: Bachelor's degree in Engineering, Quality Management, Business Administration, or a related field. 5+ years of experience in quality management within a regulated manufacturing environment. Experience with ISO 9001 and other relevant quality standards.