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Quality Manager

Holland

  • University Park, Illinois
  • 30+ days ago

    Highlights

    Site visits could require the ability to climb a steep ladder, be exposed to dusty areas, walk on uneven ground, stand for extended periods of time, walk a distance, etc. PHYSICAL REQUIREMENTS: Standing, walking, bending, and sitting for extended periods are required to perform basic office functions.

    Numbers & Facts

    LocationUniversity Park, Illinois
    IndustryTransport and Storage - Materials
    Company Size5,000 to 9,999 employees
    Year Founded1929
    Websitehttp://www.hollandregional.com

    Description

    ESSENTIAL FUNCTIONS: 
    • Determine quality improvement factors 
    • Ensure evaluation of vendor quality systems and initiate and complete corrective actions as required 
    • Implement inspection methods and evaluate the reliability of manufacturing processes 
    • Manage Internal Quality Audit Program 
    • Actively participate and lead where appropriate in the Change Management processes 
    • Determine the need for and manage First Article Inspection Requests (FAIR) 
    • Plan and organize training sessions for employees that provide tools to execute Continuous Improvement activities and support quality processes 
    • Facilitate major improvement projects as assigned 
    • Assist with the development and implementation of inspection criteria 
    • Document working processes and/or work instructions across the organization and provide guidance for improvement 
    • Manage to completion non-compliance of products by working with the Materials Department, driving to root cause and providing sustainable corrective action as needed 
    • Manage Corrective Action program
    • Other duties as assigned
    PHYSICAL REQUIREMENTS:
    •  Standing, walking, bending, and sitting for extended periods are required to perform basic office functions
    • Site visits could require the ability to climb a steep ladder, be exposed to dusty areas, walk on uneven ground, stand for extended periods of time, walk a distance, etc.
    QUALIFICATIONS:
    •  Bachelor's degree in Engineering or related field, or equivalent experience
    • 2-5 years applied and related quality experience
    • Successful Implementation and training in Lean Manufacturing tools
    • Proven knowledge of Quality Management Systems (ISO-9001, and AAR M-1003)
    • Quality Auditor (ISO-9001)
    • Six Sigma Green Belt or higher preferred
    • ASQ certification preferred
    • Ability to interpret technical procedures and regulations
    • Strong written and verbal communication skills
    • Ability to work well across all levels of the organization
    • Ability to function independently of direct supervision
    • Self-motivated with the ability to lead and motivate others without direct oversight authority
    • Positive attitude and strong work ethic
    • Strong problem-solving skills
    • Applied experience with mentoring, leading, and coaching at various organizational levels
    • Strong organizational skills
    • Strong computer skills and proficient in MS office applications
    • Preferred experience with developing quality acceptance criteria 
    • Travel up to 30% as required
    • Pass mandatory pre-employment drug screen, background check, and a current valid driver’s license
    Disclaimer
    This job description is not intended to be an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Management reserves the right to revise this job description at any time to add or remove tasks as circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

    Wage Type:  Salaried Exempt
    University Park, IL

    About Company

    Unmatched Next-Day Coverage

    Founded in 1929 in Holland, Mich., Holland has long been recognized for delivering the most next-day service lanes in its territory and annually records one of the lowest claim ratios in the industry. Originally committed to serving the central United States, Holland has expanded farther into the Southeast and Midwest where it continues to provide on-time reliability. Its dedicated employees have earned the prestigious Quest for Quality award from Logistics Management magazine every year since the mid-1980s.

    Coverage

    Holland provides full-state regional delivery in 12 states and 2 provinces: Illinois; Indiana; Iowa; Kentucky; Michigan; Minnesota; Missouri; North Carolina; Ohio; South Carolina; Tennessee; Wisconsin; Ontario; and Quebec, Canada. We provide direct, regional delivery in large markets in 9 states: Alabama, Arkansas, Georgia, Kansas, Nebraska, New York, Pennsylvania, South Dakota and West Virginia. Holland also provides service to additional points in the Northeastern United States through a partnership with its sister company New Penn and to additional points in the Western United States through a partnership with its sister company Reddaway.

    History

    • Founded in 1929 in Holland, Mich.
    • Acquired by TNT Ltd. in 1985; TNT became USF in 1996
    • Became part of YRC Worldwide (YRCW) in 2005

    Facilities and Equipment

    • 58 service centers including 4 in Canada
    • 6,886 Trailers
    • 4,190 Tractors
    • Liftgate service available at most service centers

    People

    • Scott D. Ware, president
    • Over 8,500 employees
    • 135 account executives

    Service

    • More next-day service lanes than any other competitor in its region
    • Highly reliable on-time performance
    • 0.69 percent claim ratio 2017 YTD
    • 99.75 percent of all shipments delivered claim-free

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