Quality Manager

Quality ManagerLocation: Sussex, WITravel: Less than 10%Pay: Competitive compensation based on experienceJoin Pregis and Lead Quality ExcellencePregis is seeking a Quality Manager to lead quality systems, customer quality, and continuous improvement initiatives at our Sussex manufacturing facility. Sussex is a specialized flexible packaging operation focused on blown film extrusion, flexographic printing, and bag converting, producing high-quality packaging products for customers across a variety of industries.This role serves as the site quality leader and is responsible for driving product quality, customer satisfaction, process improvement, and operational excellence. The Quality Manager will partner closely with Operations, Engineering, Maintenance, Customer Service, and Commercial teams to ensure products consistently meet customer expectations and quality standards.Required Qualifications

Bachelor's degree in Engineering, Quality, Manufacturing, or a related technical field, or equivalent experienceMinimum 5 years of quality experience within a manufacturing environmentExperience leading Quality Management Systems (QMS)Working knowledge of ISO 9001 standards and quality auditing practicesExperience leading root cause analysis, corrective actions, and continuous improvement initiativesStrong analytical, organizational, and communication skillsAbility to influence and lead cross-functional teamsProficiency with Microsoft Office Suite

Preferred Qualifications

Prior leadership experience managing quality personnelExperience within plastics, packaging, film extrusion, converting, printing, or related manufacturing industriesLean Six Sigma Green Belt or Black Belt certificationCustomer-facing quality experienceMulti-site manufacturing experience

Position SummaryThe Quality Manager is responsible for leading and continuously improving the site's Quality Management System (QMS) while ensuring products meet customer requirements, ISO standards, and Pregis quality expectations.This position utilizes data-driven decision making, structured problem-solving methodologies, and continuous improvement tools to improve quality performance, reduce process variation, resolve customer concerns, and support operational excellence across the facility.Key Responsibilities

Lead and continuously improve the site's Quality Management System (QMS)Ensure compliance with ISO standards, customer requirements, and internal quality expectationsLead customer complaint investigations, root cause analysis, and corrective action activitiesPartner with Operations and Engineering teams to improve process capability and product qualityDevelop and monitor quality metrics and key performance indicators (KPIs)Manage quality audits, inspections, and compliance activitiesDrive continuous improvement initiatives utilizing Lean and Six Sigma methodologiesDevelop and coach quality personnel while fostering a culture of quality throughout the facilitySupport new product introductions and process improvement projectsCollaborate with customers and internal stakeholders to ensure quality expectations are achievedMaintain knowledge of industry quality standards and best practicesPerform other duties as assigned

Why Join Pregis?

Lead quality initiatives at a specialized extrusion, printing, and converting operationOpportunity to make a direct impact on customer satisfaction and plant performanceCareer growth and advancement opportunitiesTraining and professional development programsComprehensive benefits packageStable and growing manufacturing organizationCollaborative, continuous-improvement culture

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