Quality Manager

SUMMARY:

The Quality Manager will partner withOperations teams andcollaborate with others within the organization to implement and lead the quality management programs on our projects. This position will be on site at a project in the Baltimore area for approximately two years. Thereafter this role will be based at our headquarters visiting a variety of project sites daily.

MINIMUM QUALIFICATIONS: 

• Bachelor’s degree in Quality, Architecture, Construction Management, Engineering, or a related field, or equivalent years’ experience

• Five (5) years’relatedexperience 

• Knowledge of principles and practices of engineering and construction project management, including general safety standards

• Ability in assessing and prioritizing multiple tasks, projects and demands when working in both ateam-basedcollaborative environment andworkingindependently

• Decision making, research and analytical problem-solving skills

• Strong verbal and written communication skills, andability tointeract effectively at all levels within the organization

• Experience with Inspection Management Systems 

• Ability to travel to project sites for meeting and collaboration with the project teams

TECHNICAL JOB KNOWLEDGE:

• Responsible for implementing andassistingwith quality management programs throughout the organization

• Develops, implements, and continuously improves quality management systems across the project lifecycle

• Evaluates project scope and assesses risks to quality

• Leads project kick off efforts for assigned projects toidentifyrisk and ensure roles and responsibilities related to quality focused tasks are assigned toappropriate teammembers

• Leads implementation of project specific quality management plans for assigned projects, including follow up with project teams on open/forthcoming portions of plan

• Evaluates alternative project quality control methods proposed by teams to ensure they meet company and project expectations

• Participates in and leads quality related portions of project meetings

• Assistsoperations staff with trade partner’s onboarding and planning for quality on assigned projects;identifieswhen quality plans are not followed and provides coaching as

• Enforces use by project team members of the DAVIS inspection templatesandprepares project specific inspection templates

• Prepares or supports project team in preparing quality focused documents for use in trade coordination, field implementation, and field quality control

• Provides technicalassistanceto project teams in correcting deficiencies and ensuring project standards are met; works with outside agencies to gather product and installation guidance as necessary

• Educates projectteam members on the use of quality department tools/resources to enforce best practices and corporate consistency; works with Learning + Development department to create and deliver formal courses 

• Mentors and educates team members to develop critical observation and problem-solving skills

• Supports operations staff with theRFIprocess, formulating comprehensive questions and ensuring proper documentation

• Understands and applies knowledge of contract documents and working drawings; navigates various submittal types for pertinent information

• Maintains and organizes QA/QC documentation; corrects project teams as necessary to ensure documentation is being provided based on best practices

• Manages investigations of quality issues todetermineunderlying causes;participatesin knowledge sharing with quality management team

• Utilizessoftware such as the project management platform; able to teach project team members and trade partners in expected use of program; understands project settings toassistteams with effective use

• Visits jobsitesfrequentlyand attends meetings to oversee project progress and address issues

CORE COMPETENCIES FOR THE ROLE:

• Autonomy + Accountability

• Decisions are guided by policies,proceduresand business plan;receivesguidance and oversight frommanagers

• Typicallydoes not perform the work supervised 

• Accountable for work of others 

• Business Impact

• Impactsown team, adjacent teams, and teams company-wide

• Decisions are made without oversight and affect the success of the department / revenue group 

• Guides, influences and persuades others either internally in otherproject/ departments or externally

• Contributes to strategic market sector / department business development planning

• Talent Development

• May have formal management responsibilities 

• Provides feedback to team members

• Adapts plans and priorities to meet project / department / company goals

• Creates opportunities for growth and development of team members 

• Problem Solving + Resiliency

• Solves complex problems; takes a new perspective using existing solutions 

• Takes a new perspective on existing solutions

• Exercises judgment based on the analysis of multiple sources of information

DAVIS CORE VALUES:

• TRUST

• Excellence in Service–Fulfilling our clients’ highest expectations

• Inclusion–Ensuring a culture of respect and acceptance, where all employees have a sense of purpose and belonging

• Integrity–Exhibiting honesty and fairness while holding ourselves accountable for our actions

• Building Relationships–Creating andmaintainingstrong partnerships through leadership, creativesolutionsand hard work