Quality Manager

Composing the core of a brighter world

LIGHTERA has one of the longest and most respectable corporate lineages in American business, which goes back to Alexander Graham Bell and the invention of the telephone more than a century ago. We have a proven track record of being first in the industry with application specific fibers, optical connectors, ribbon cables, erbium doped fibers, Raman fiber lasers, fiber gratings and more. Our mission is to provide leading optical innovations and solutions by designing, manufacturing and supplying the best optical fibers, fiber cable and components and devices for our customers, with exceptional service that creates value for our shareholders, customers and employees. To do so, we must continue shaping the future of communications by applying the best minds to the challenges our customers will continually face.

Our mission is simple and bold: to build brighter, more connected communities through cutting‑edge optical technologies.

POSITION SUMMARY:

Responsible for quality systems leadership for the Norcross optical fiber manufacturing facility. This includes leading quality assurance and control, ensuring products and processes meet standards, driving continuous improvement, and fostering a culture of quality across the organization.

Major Duties and Responsibilities

• Establish, track and set improvement goals for department and plant quality KPIs- customer complaints, DPMO and fiber yield.
• Establish and lead roadmap to meet the quality goals and targets - this includes leading Kaizens, initiating capital projects and proposing design improvements.
• Develop processes and criteria for performing CAPA. Train and mentor engineers and leaders on methodology. Ensure improvements are validated and controls are sustained.
• Ensure the company's compliance to: ISO 9001, TL 9000 and support compliance to ISO 14001 Standards through development of an internal audit program.
• Develop and implement improved processes for non-conformance management, document control and engineering change management.
• Familiarity with continuous process manufacturing
• The person must have or be willing to gain working knowledge of quality management systems, ISO 9001 requirements, Lean Principles, Six Sigma, and proficient knowledge of statistics.

Job Qualifications

• Bachelor's degree in engineering.
• MBA/master's degree preferred.
• 5-7 Years' manufacturing leadership experience with significant quality experience.
• Excellent written, verbal, communication skills.
• Good organization skills with the ability to lead and manage multiple projects, priorities, and goal oriented.
• Computer skills: Microsoft Office applications.

Decision Making Requirements

• Assign and/or set priorities for projects and assignments.
• Disposition of product that does not meet the standard requirements.
• Disposition of raw material that does not meet the standard requirements.
• Employment decisions concerning hiring staff.
• Determine training needs for employees.

GENERAL EXPECTATIONS:

• Demonstrate effective communications (verbal, written) skills
• Proficient with MS Office Word and Excel
• Maintain discretion when working with confidential and proprietary information
• Strict adherence to Company safety policies and procedures
• Adhere to all aspects of OFS' "Standards of Conduct" document

Working at LIGHTERA means having the opportunity to realize ideas, experience innovation, and discover new solutions for the future. In addition to our dynamic work environment, we offer competitive salaries and generous benefits programs, including medical, dental, tuition reimbursement, and a matching 401(k) plan.

Employees are expected to serve as role models for safe work practices and behaviors. This includes following established health and safety policies and procedures, maintaining a clean, organized work area, wearing, and properly storing all personal protective equipment (PPE), and actively engaging as a safety conscious worker with personal safety and wellness as a priority.

If you'd like to be part of an energetic, world leader in optic fiber solutions, please apply through our Career portal at https://lightera.com/about-us/.

Visa sponsorship not available. Applicants must be legally authorized to work in the United States now and in the future. The company does not provide visa sponsorship or any immigration support (including STEM OPT training plan) for this position