| Location | Walpole, Massachusetts |
| Job Type | Full-time |
| Industry | Staffing/Employment Agencies |
| Salary | $105,000–$125,000 Per Year |
| Company Size | 10,000 employees or more |
| Website | https://www.michaelpage.ca/ |
My client is an established and growing metals manufacturing and distribution company with a long-standing presence in the U.S. market. The organization specializes in the processing, fabrication, and distribution of aluminum products and custom-engineered components, supporting customers across a diverse range of industries, including aerospace, marine, construction, medical, and other specialized manufacturing sectors. With multiple locations across the country, the company combines material expertise with value-added manufacturing capabilities, including cutting, forming, welding, machining, and other precision fabrication processes. The company has built its reputation around quality, responsiveness, technical expertise, and the ability to provide customers with highly customized solutions. This is an excellent opportunity to join a well-established, privately held manufacturing organization where the Quality Manager will have meaningful visibility and the opportunity to influence quality systems, manufacturing processes, continuous improvement, and customer satisfaction.
Lead and oversee quality activities across multiple locations, ensuring consistent standards, processes, and performance.
Maintain and continuously improve the company's Quality Management System (QMS) in alignment with applicable ISO and industry requirements.
Serve as a key resource for quality-related regulatory, customer, and government requirements.
Manage compliance requirements related to government contracting, supplier qualifications, and applicable trade or regulatory programs.
Lead internal, external, customer, and supplier audits, including preparation, execution, corrective actions, and follow-up.
Drive successful completion of quality system audits and maintain compliance with applicable certifications and standards.
Develop, monitor, and report quality metrics and key performance indicators to identify trends and opportunities for improvement.
Lead root-cause analysis, corrective and preventive actions, and continuous improvement initiatives.
Coordinate customer, supplier, and management quality meetings and ensure timely follow-through on action items.
Oversee material and product testing through qualified external laboratories and testing providers.
Support customer and government source inspections and serve as a primary quality contact during inspections.
Manage the disposition and resolution of customer, supplier, and material-related quality issues.
Lead the annual management review process and coordinate internal quality audits.
Ensure required equipment calibration and quality records are maintained in accordance with established procedures.
Provide training and guidance to employees on quality systems, procedures, standards, and best practices.
Interpret and provide guidance on applicable industry specifications and standards, including ASTM, SAE, AMS, and other relevant requirements.
Partner with operations, sales, purchasing, and leadership to proactively identify quality risks and implement effective solutions.
Promote a culture of accountability, continuous improvement, and customer-focused quality throughout the organization.
Detail-oriented quality professional with a strong understanding of quality assurance principles, methodologies, and tools.
Highly proficient with computer systems, databases, and quality management software.
Strong analytical, problem-solving, and decision-making skills.
Experienced in testing best practices, version control, defect identification, tracking, and resolution.
Demonstrated experience supporting and participating in internal and external audits.
Knowledgeable in quality standards and continuous improvement practices.
Professional certification such as Six Sigma, CQE, or CQA is preferred.
Bachelor's degree or equivalent experience in a relevant technical, engineering, or quality-related field preferred.
Familiarity with ASTM, SAE, and ANSI standards.
Experience with Aluminum Standards & Data is preferred but not required.
Excellent communication and collaboration skills, with the ability to work effectively across departments.
Strong attention to detail and commitment to accuracy, compliance, and continuous improvement.
Able to work independently, prioritize responsibilities, and make sound quality-related decisions.
Competitive base salary aligned with experience and qualifications
Comprehensive medical, dental, and vision insurance options
Flexible Spending Account (FSA) options
401(k) retirement plan with company matching
Short-term and long-term disability coverage
Employer-paid life insurance
Paid time off and company holidays
Tuition reimbursement and professional development support
Stable, established manufacturing environment
Opportunities for continued growth and advancement
Collaborative, hands-on leadership team
Opportunity to have a direct impact on quality, process improvement, and overall manufacturing performance
Employee-focused benefits package designed to support health, financial security, and work-life balance