Quality Manager
Klamath Health Partnership - Klamath Falls, OR
Salary: $80,000-$120,000 DOE • Full-Time • Exempt
Klamath Health Partnership is seeking an experienced Quality Manager to lead our organization's quality, performance improvement, and regulatory compliance efforts. This role drives system-wide quality strategy, supports value-based care, and strengthens outcomes for patients across our medical, dental, behavioral health, and enabling services.
You'll work closely with executive leadership and oversee a small team including our Data Analyst, Clinical Information Specialist, Transitions of Care Specialist, and Health Related Social Needs Specialist.
What You'll Do
- Lead the Quality Management & Performance Improvement program
- Ensure compliance with HRSA, OHA, CCO, and PCPCH requirements
- Prepare for HRSA OSVs and quality-related audits
- Oversee dashboards, UDS/UDS+, CCO metrics, and state reporting
- Identify trends, disparities, and improvement opportunities
- Lead QI teams using PDSA and other improvement methods
- Translate regulatory requirements into clear, actionable guidance
- Partner with clinical and operational leaders across multiple sites
- Present quality reports to leadership and the Board
What We're Looking For
- Bachelor's degree in public health, health administration, quality, business, or related field
- 5+ years in healthcare quality, performance improvement, compliance, or population health
- Experience in an FQHC or safety‑net healthcare setting
- Strong data, reporting, and communication skills
- Preferred: Master's degree, Oregon healthcare experience (CCOs/PCPCH), rural or multi-site experience, Lean/Six Sigma training, JCAHO familiarity, EHR reporting experience (Epic/OCHIN or eCW)
Why Work Here
Klamath Open Door is a mission-driven FQHC serving a rural community where your work directly improves access, equity, and patient outcomes. You'll join a collaborative leadership team, shape quality strategy, and make a meaningful impact in a setting that values innovation, compassion, and community health.
Benefits
- Medical, dental, and vision insurance
- $400 monthly waiver stipend for qualifying outside insurance
- Generous PTO + paid holidays
- Retirement plan with employer contribution
- Employer-paid life and disability insurance
- Professional development support
- Supportive, team-oriented culture
Working Conditions
- Combination of office work and travel to rural clinic sites.
- Occasional evening meetings (e.g., Board or committee).
- Travel between sites as needed.
- Reasonable accommodations available.