Quality Manager

Qualifications:

• Bachelor’s degree in Engineering, Quality Management, Manufacturing, or a related technical discipline.
• 7+ years of progressive quality management experience in semiconductor equipment, electronics manufacturing, industrial equipment, or a related high-technology manufacturing environment.
• Experience managing and maintaining an ISO 9001-certified Quality Management System (QMS), including ISO 9001 audit processes and certification activities.
• Proficiency with quality tools and methodologies (CAPA, SPC, FMEA, Control Plans, 8D, 5 Why, Fishbone, Pareto) and data-driven quality metrics/KPIs.
• Hands-on experience with electromechanical equipment and complex PCB assemblies/PCBAs, including supplier quality in contract manufacturing and global supplier environments.
• Experience establishing manufacturing inspection and quality control processes, including NPI quality support, NCMR review, yield improvement, and COPQ reduction.
• ASQ Certified Quality Manager (CQM), Certified Quality Engineer (CQE), or equivalent certification preferred.
• Experience with ERP and quality management systems.

Responsibilities:

• Develop, implement, maintain, and continuously improve the Quality Management System to meet ISO 9001 requirements, including management representative responsibilities, document control, records, and change management.
• Lead internal, external, customer, and certification audits; ensure compliance with documented procedures, work instructions, and quality policies.
• Own CAPA execution and closure, including root cause analysis and continuous improvement initiatives to reduce defects, improve process capability, and improve customer satisfaction.
• Lead supplier quality in partnership with Supply Chain, including supplier qualification, audits, scorecards, incoming inspection support, and corrective actions for critical components and assemblies.
• Lead manufacturing and customer quality activities including NPI quality readiness, nonconformance disposition, customer complaint investigations, field quality issue resolution, and quality performance reporting; manage and develop the quality team.