Job Summary
The Quality Leader supports the operations of the location by overseeing day-to-day quality operations, supervising quality personnel, and ensuring products/processes meet internal standards and customer/regulatory requirements. This role translates quality policies into executable shop floor and operational activities, drives corrective actions, and promotes a culture of continuous improvement.
Responsibilities
- Manage department resources and coordinate the implementation of the quality management system to cost-effectively facilitate quality and compliance.
- Interact routinely with all functional areas as well as with customers, field sales, regulatory agencies, and suppliers.
- Directly supervise quality inspectors/technicians on the production floor.
- Own and drive adherence to Quality Process methodologies and principles through deployment of tools within the site.
- Execute and sustain the site QMS, including internal audits, document control, training, and management review inputs.
- Ensure effective corrective and preventive action processes with timely closure and verification of effectiveness.
- Maintain audit readiness, coordinate responses to internal, customer, and third-party assessments.
- Lead the site quality inspectors/technicians in daily execution across one or more value streams.
- Ensure adherence to control plans, standard work, and change control; validate effectiveness of process controls.
- Monitor and improve key metrics with clear action plans.
- Facilitate root cause analysis using tools such as A3, 8D, 5-Why, and Fishbone; deploy solutions to prevent recurrence.
- Maintain and improve PFMEAs and Control Plans; support SPC and process capability analysis where applicable.
- Oversee MSA/gage R&R for critical measurements and ensure calibration compliance.
- Partner with Operations, Engineering, and Supply Chain to resolve quality issues, support NPI/ECN changes, and improve process capability.
- Oversee performance of suppliers/service providers, including incoming quality, SCARs, and supplier containment activities.
- Interact with customers on quality topics.
- Lead, coach, and develop quality inspectors/technicians; manage staffing, priorities, and training to build capability.
- Promote a culture of continuous improvement, problem-solving, and accountability across the site.
Qualifications
- Bachelor’s degree in Engineering, or a related field; or equivalent practical experience.
- Minimum of 5 years of experience in quality analysis or software testing (manual and/or automated).
- 1 year of experience leading or supervising hourly or non-exempt employees.
- Working knowledge of QMS principles and requirements and audit practices.
- Proficiency with quality tools and methods: CAPA, 8D/A3, PFMEA, Control Plans, SPC, MSA, and nonconformance/MRB processes.
- Ability to interpret engineering drawings/specifications; familiarity with GD&T preferred.
- Data-driven decision-making with competency in KPI dashboards and basic statistical analysis.
- Strong communication, collaboration, and influence skills; effective across shop-floor, engineering, and leadership levels.
- Ability to manage multiple priorities across more than one value stream or related process.
- Certifications preferred: Internal Auditor (ISO 9001 or applicable), ASQ certifications, and/or Lean Six Sigma Green Belt.
Shift/Location
M-F 40 hrs/week (Exempt). On-site at Fort Worth, Texas.
Fort Worth, Texas, is a vibrant city known for its rich history, culture, and thriving industries. It offers a dynamic environment for professionals seeking growth and development.
Benefits
PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan. PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future. Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws.
Equal Opportunity Employer (EEO)
PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply.
Americans Disabilities Act (ADA)
The physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must be able to perform the essential physical functions of the position, including sitting, standing, walking, stooping, kneeling, and lifting up to 25 pounds, with or without reasonable accommodation.
Candidate Privacy
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://peaktechnical.com/privacy-policy/ and https://peaktechnical.com/ca-residents-privacy-rights/
AI Recruiting Disclosure
We use AI-assisted tools to help review applications and compare your experience to job requirements, but all hiring decisions are made by human recruiters. You may request a human-only process or opt out of automated communication at any time. Required notices and our latest bias audit are available on our website: www.peaktechnical.com/ai-disclosure.