Quality Manager

This role owns product/process conformity, inspections, nonconformance and corrective action, audits, supplier/customer quality performance, and quality metrics—partnering cross-functionally to reduce risk, prevent defects, and drive continual improvement. Johnson Service Group is looking for a Quality Manager with 5 years’ experience with Strong working knowledge of AS9100/AS9120 / ISO 9001 , audits, inspections, and corrective action systems.

Johnson Service Group is looking for a Quality Manager with 5 years’ experience with Strong working knowledge of AS9100/AS9120 / ISO 9001, audits, inspections, and corrective action systems. This is a Direct Job in Chatsworth, CA for an Aerospace company.

Salary: 100K

The Quality Manager leads and continuously improves the company’s Quality Management System (QMS) and all Quality functions to ensure ongoing compliance with AS9100/AS9120, ISO 9001, customer/contract requirements, and applicable regulatory/industry standards. This role owns product/process conformity, inspections, nonconformance and corrective action, audits, supplier/customer quality performance, and quality metrics—partnering cross-functionally to reduce risk, prevent defects, and drive continual improvement.
Key Responsibilities

• QMS Ownership: Maintain and improve policies, procedures, records, controls, risk reviews, and management review inputs to keep the QMS audit-ready.
• Inspection & Conformity: Oversee receiving, in-process/final inspection, FAI, delegated/source inspection, and measurement system control/calibration.
• Nonconformance & CAPA: Lead containment, disposition, root cause analysis, corrective actions, and effectiveness verification (5-Why, Fishbone, 8D, FMEA, etc.).
• Customer & Supplier Quality: Manage quality issues, RMAs/claims, DPPM/scorecards, waivers, audits, and escalations; ensure flow-down requirements are implemented.
• Audits & Compliance: Run the internal audit program and support customer/supplier/certification/regulatory audits through closure.
• Leadership & KPIs: Manage Quality team performance, staffing, training/competency, and track KPIs (escapes, defects, audits, CAPA, productivity, backlog) to drive improvements.

Qualifications (Summary)

• Strong working knowledge of AS9100/AS9120 / ISO 9001, audits, inspections, and corrective action systems.
• Aerospace hardware/traceability/technical documentation experience preferred.
• Preferred certifications/training: Internal Auditor, RCA/CAPA training, AS9102 FAI knowledge; ASQ certifications (CMQ/OE, CQA, CQE, CQI) a plus.
• Ability to interpret drawings/specs and work with inspection tools; comfortable operating across office/warehouse/inspection environments; up to 20% travel possible.

BENFITS: Medical Dental Vision, LTD Life Insurance, Bonus Plan, Holidays




** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.