Title: Quality Manager
Location: Bellefontaine, Ohio
Type: Full time
Job Description
ROLE AND RESPONSIBILITIES
" Manage Quality Staff including Quality Inspectors and Quality Technicians.
" Develop training for and train employees on quality processes.
" Create work instructions and operating procedures for new or changed processes.
" Champion document control system.
" Create instructions for and manage quality sorts and product re-work as needed.
" Champion the QMS, manage ISO program and certification, serve as ISO Management Representative.
" Serve as customer liaison regarding quality issues.
" Lead supplier control and development, including reporting.
" Create, maintain and update visual aids.
" Promote best practices among teams and drive and develop training for process, quality improvements, and continuous improvement.
" Lead and/or participate in APQP functions.
" Manage PPAP s and ability to perform all PPAP functions including documentation, capability studies, dimensional layout, etc.
" Manage the gage calibration and MSA system including calibrations, GR&R, etc.
" Inspection fixture and gage design
" Manage first article and daily inspections. perform inspections as needed.
" Manage part validation testing including thermal cycling tests. Perform testing as needed.
" Manage IMDS including creation of MDS s.
" Track and report internal and external quality KPI s.
" Support Production to insure on-time delivery and adherence to policies, procedures, and quality standards.
" Work with Production Manager to reduce cost of quality and customer complaints.
" Establish department goals and supporting metrics based on company objectives.
" Conduct department meetings as required.
" Manage audit program including internal, external, QAV s, CQI-23 and others as needed.
" Program the CMM and Micro-VU and use various lab equipment.
" Manage and maintain corrective and preventative action systems and lead teams as needed.
" Participate in weekly L10 meetings and EOS planning meetings.
" Track, communicate and facilitate improvements of customer satisfaction.
" Adhere to Company core values: Positive Thinking is Powerful Thinking, Lock and Load, Individual Contribution to the Group Effort, Do The Right Thing, Aim For The Highest Peak.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
" Minimum 4 Year College Degree or Equivalent Combination of Education and Work Experience.
" ASQ certification a plus
" ISO9001 Certified Lead Auditor
KSA S- KNOWLEDGE, SKILLS, ATTITUDES
" Strong analytical and problem-solving skills, demonstrated leadership, project management, and facilitation skills.
" Properly manages internal and external deadlines, ability to manage multiple projects simultaneously.
" Above average written and verbal communication skills.
" Strong commitment to reliability and ethical behavior.
" Ability to maintain confidentiality of sensitive information.
" Computer literate with above average skills in all Microsoft Office products. Knowledge of IQMS is a plus.
" Proven quality management experience in the automotive industry, preferably with plastic injection molding experience.
" Thorough understanding if ISO and IATF standards, APQP, PPAP/FMEA. SPC, and Corrective/Preventative Action.
" Ability to program CMM, Micro-VU and use various other lab equipment such as micrometers, profilometers, etc.
" Expert in blueprint reading and GD&T
" Thorough understanding of AIAG MSA including GR&R.
" Understanding of IMDS.
" Calibration experience.
" Thorough understanding of problem-solving tools such as 5Y, Ishikawa fishbone, etc.
" Understanding and ability to perform part validation testing.
" Thorough understanding of auditing including system, product, etc.
PHYSICAL DEMANDS/WORK ENVIRONMENT
" MIXTURE OF CONTROLLED LAB ENVIRONMENT AND SHOP FLOOR.