$90,000–$105,000 Per Year
Aerospace and Defense, Auditing, Communication Skills, Continuous Improvement, Corrective Action, Corrective and Preventative Action (CAPA) Systems, Document Control, Documentation, Embedded Systems, ISO (International Organization for Standardization), Industry Standards, International Electro-Technical Commission (IEC), Laboratory, Laboratory Management, Leadership, Maintain Compliance, Materials Testing, Metallurgy, People Management, Process Improvement, Quality Assurance, Quality Management, Quality Metrics, Regulations, Regulatory Compliance, Root Cause Analysis, Small Company, Systems Administration/Management, Test Lab, Training/Teaching
Quality Manager (ISO/IEC 17025)
Direct Hire | 1st Shift
$90,000 – $105,000/year
On-Site, Location: Greendale, WI
About the Role
We are seeking an experienced Quality Manager to lead and manage our laboratory quality system with a strong focus on ISO/IEC 17025 accreditation. This is a hands-on role responsible for maintaining and improving a fully compliant quality management system in a laboratory environment.
This position requires more than compliance oversight—you will be a key partner to operations, engineering, and leadership, ensuring quality is embedded into daily processes and continuously improved.
ISO/IEC 17025 experience is essential. Candidates without direct experience managing this standard will not be considered.
Key Responsibilities:
Quality System & Accreditation Management
- Lead and maintain the laboratory quality management system in accordance with ISO/IEC 17025
- Manage third-party accreditation processes (A2LA or equivalent), including audit preparation, assessments, and follow-up activities
- Maintain and update the quality manual, procedures, and supporting documentation
CAPA & Compliance
- Own the full corrective and preventive action (CAPA) process from investigation through resolution
- Identify root causes of nonconformances and implement effective corrective actions
- Ensure compliance with applicable regulatory and industry standards
Standards & Industry Requirements
- Interpret and apply customer and industry requirements, including aerospace, automotive, and defense standards
- Support audits and ensure readiness for customer and regulatory reviews
- Leverage knowledge of NADCAP (preferred) to strengthen compliance and processes
Documentation & Process Control
- Establish and maintain robust document control systems and record-keeping practices
- Ensure quality processes are clear, consistent, and scalable across the organization
Collaboration & Leadership
- Partner with lab technicians, engineers, and leadership to drive quality initiatives
- Build trust and credibility across the organization through hands-on involvement and clear communication
- Provide guidance and training to ensure adherence to quality standards
Continuous Improvement
- Drive a culture of continuous improvement by proactively identifying opportunities to enhance systems and processes
- Treat quality as a dynamic system that evolves with business and customer needs
Required Qualifications
- Proven experience managing a laboratory quality system under ISO/IEC 17025
- Direct experience with A2LA or equivalent accreditation bodies, including audit management
- Demonstrated ownership of CAPA processes, including root cause analysis and resolution
- Strong understanding of regulatory and industry standards (aerospace, automotive, defense)
- Excellent documentation and document control discipline
- Strong communication skills with the ability to work across all levels of the organization
- Ability to operate independently and take ownership in a small-company environment
Preferred Qualifications
- Experience with NADCAP standards and audits
- Background in metallurgy, materials testing, or laboratory environments
- Experience building or improving quality systems in a growing organization