| Location | Jacksonville, FL |
Quality Management System (QMS) Specialist
SummaryWe are seeking a QMS Specialist to administer and continuously support the Quality Management System for ballistic armor manufacturing sites, with responsibility for document control governance, ISO 9001 and BA9000 internal audit coordination, compliance monitoring, and quality system administration.
This salaried exempt role requires independent judgment, discretion, and cross functional coordination to keep QMS documentation accurate, current, audit ready, and aligned with applicable standards, customer requirements, manufacturing practices, and corrective action expectations.
Responsibilities
Plan, coordinate, and administer ISO 9001 and BA9000 internal audit activities for ballistic armor manufacturing sites, including audit schedules, scope, evidence requirements, documentation, and follow up prioritiesEvaluate process and documentation compliance against QMS requirements, manufacturing procedures, inspection records, controlled work instructions, ISO 9001, BA9000, customer, and regulatory expectationsPrepare audit summaries, identify and document nonconformances or system gaps, assign and track corrective action ownership, and escalate overdue or high risk items to Quality leadership
Own the QMS document control process for supported manufacturing sites, ensuring procedures, forms, work instructions, inspection documents, and quality records are accurate, current, controlled, and accessibleReview document change requests for completeness, compliance impact, affected areas, training needs, approval routing, revision history, release control, obsolete document archiving, and record retention requirementsMaintain organized electronic and physical quality records, including audit records, training records, inspection related documents, nonconformance records, and corrective action documentationCoordinate QMS training administration by determining affected employee groups, tracking completion, maintaining training records, and helping ensure employees are trained on current procedures before implementation where required
Support audit readiness for ballistic armor manufacturing processes, including material traceability, inspection documentation, process controls, and required quality recordsMonitor document updates, standard changes, audit trends, corrective action status, and site process changes to assess potential impact on ISO, BA9000, customer, regulatory, and internal quality system requirementsPartner with Quality, Operations, Engineering, and Production leaders to align controlled documents with actual manufacturing and inspection practices, resolve documentation gaps, and recommend practical QMS improvementsAnalyze and report QMS activity and risk indicators, including open document changes, audit findings, overdue corrective actions, training status, record completion gaps, and recurring compliance issuesLead standardization of document control, audit preparation, recordkeeping, training documentation, corrective action follow up, and quality system administration practices across ballistic armor manufacturing sitesAll other duties as assigned
Required Qualifications
Associate's or Bachelor's degree in Quality, Engineering, Business, or a related field preferred; equivalent hands on quality, document control, or manufacturing experience will be considered2-4+ years of experience in manufacturing quality, QMS administration, document control, internal auditing, inspection records, or quality records managementWorking knowledge of ISO 9001 required; BA9000, ballistic armor, defense manufacturing, or regulated manufacturing experience preferredExperience maintaining controlled documents, quality records, training records, audit files, corrective action logs, and other QMS administrative recordsStrong attention to detail, organization, follow-through, communication, and ability to support multiple manufacturing sites and prioritiesWillingness and ability to travel regularly to multiple sites (~20%)
Preferred Qualifications
ISO 9001 internal auditor, lead auditor, or similar audit trainingExperience with ballistic armor, body armor, defense products, composites, textiles, or other regulated manufacturing environmentsExperience supporting document control, inspection documentation, material traceability, lot records, or manufacturing quality records in a multi-site environmentBasic continuous improvement experience, including Lean, Six Sigma, A3, 5S, standard work, or visual management