Highlights
The role supports a high-volume aerospace Repair & Overhaul operation that operates within an FAA-certified repair environment and serves a diverse customer base across commercial, military, space, and industrial aerospace markets. The role partners closely with Operations, Engineering, Supply Chain, Customer Support, and Regulatory Affairs to maintain a robust quality system, reduce escapes and defects, improve turnaround time (TAT), and foster a culture of quality accountability throughout the organization.
Numbers & Facts
| Location | Tempe, AZ |
| Industry | Travel, Transportation and Tourism |
| Company Size | 10,000 employees or more |
| Year Founded | 1914 |
| Website | http://aerospace.honeywell.com/ |
Description
The Senior Quality Manager for Repair & Overhaul (R&O) is responsible for leading all aspects of quality, regulatory compliance, and continuous improvement for a high-volume aerospace repair station operation. This leader ensures compliance with FAA Part 145 requirements, AS9100 quality management standards, customer requirements, and internal quality procedures while driving operational excellence, product reliability, customer satisfaction, and business performance.
The role partners closely with Operations, Engineering, Supply Chain, Customer Support, and Regulatory Affairs to maintain a robust quality system, reduce escapes and defects, improve turnaround time (TAT), and foster a culture of quality accountability throughout the organization.
Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.
Basic Qualifications
- Bachelor''s degree in Engineering, Quality, Manufacturing, Aerospace, or related discipline.
- 10+ years of progressive quality leadership experience in aerospace, MRO, manufacturing, or repair environments.
- 5+ years leading managers and professional quality teams.
- Experience with FAA Part 145 and aerospace regulatory requirements.
- Experience with AS9100 quality systems.
Preferred Qualifications
- Master''s degree in Engineering, Business, or related field.
- FAA Repair Station experience.
- AS9100 Lead Auditor certification.
- Six Sigma Black Belt or equivalent continuous improvement certification.
- Knowledge of NADCAP and EASA requirements.
- Experience supporting military and commercial aerospace products.
- Experience leading quality transformation initiatives across complex operations.
Critical Competencies
- Strategic Leadership
- Regulatory Compliance Expertise
- Root Cause & Corrective Action Leadership
- Customer Focus
- Data-Driven Decision Making
- Executive Communication
- Change Management
- Lean Manufacturing & Continuous Improvement
- Talent Development
- Cross-Functional Collaboration
Key Performance Indicators (KPIs)
- Customer PPM
- Internal Defect Rate
- Cost of Poor Quality (COPQ)
- Audit Findings & Closure Rate
- FAA/EASA Regulatory Compliance
- CAPA Effectiveness
- First Pass Yield
- Escapes to Customer
- Turnaround Time Quality Impact
- Employee Engagement and Development Metrics
Tempe Site-Specific Considerations
The role supports a high-volume aerospace Repair & Overhaul operation that operates within an FAA-certified repair environment and serves a diverse customer base across commercial, military, space, and industrial aerospace markets. The position is expected to drive quality excellence while supporting aggressive delivery, turnaround-time, and growth objectives
BENEFITS
Beyond a performance-driven salary, you''ll work alongside dedicated experts on technology that''s advancing aviation. As a Honeywell Aerospace employee, you''re eligible for a comprehensive benefits package that includes:
- Employer-subsidized medical, dental, vision and life insurance
- Short-term and long-term disability coverage
- 401(k) match, flexible spending accounts and health savings accounts
- Employee assistance program and educational assistance
- Parental leave and 12 paid holidays
- Paid time off for vacation, personal and sick time
Explore your benefits: https://honeywellaerospacebenefits.com/
POSTING TIMELINE
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.
Key Responsibilities
Quality Leadership
- Provide strategic and operational leadership for all R&O quality functions.
- Develop and execute the site''s quality strategy aligned with business objectives.
- Lead and mentor quality managers, supervisors, engineers, auditors, and inspectors.
- Foster a culture of compliance, accountability, and continuous improvement.
Regulatory & Compliance Management
- Ensure compliance with FAA Part 145 Repair Station requirements.
- Maintain compliance with AS9100, NADCAP, EASA, customer-specific requirements, and applicable regulatory standards.
- Serve as primary site quality representative during regulatory and customer audits.
- Oversee corrective actions resulting from audits, findings, and nonconformances.
Quality Systems & Process Excellence
- Maintain effectiveness of the Quality Management System (QMS).
- Drive CAPA, root cause analysis, risk management, and preventive action processes.
- Monitor quality metrics and lead improvement plans.
- Ensure robust document control, configuration management, and process compliance.
Operational Quality Support
- Partner with Operations leadership to improve repair quality, productivity, and turnaround performance.
- Lead containment and resolution efforts for quality escapes and customer issues.
- Support introduction of new repair capabilities, technologies, and processes.
- Establish robust inspection and verification processes throughout the repair cycle.
Customer Quality
- Act as senior interface for customer quality concerns and escalation management.
- Lead investigations and corrective actions related to field returns and customer complaints.
- Drive customer-focused quality improvements that improve satisfaction and delivery performance.
Continuous Improvement
- Lead Lean, Six Sigma, and Quality Operating System initiatives.
- Utilize statistical methods and data analytics to identify trends and improvement opportunities.
- Eliminate systemic causes of defects, rework, scrap, and delays.
- Benchmark best practices and implement sustainable process improvements.
Talent Development
- Build organizational capability through coaching, succession planning, and employee development.
- Develop technical expertise across inspection, auditing, engineering, and quality functions.
- Drive accountability through performance management and talent assessments.
Key Responsibilities
Quality Leadership
- Provide strategic and operational leadership for all R&O quality functions.
- Develop and execute the site''s quality strategy aligned with business objectives.
- Lead and mentor quality managers, supervisors, engineers, auditors, and inspectors.
- Foster a culture of compliance, accountability, and continuous improvement.
Regulatory & Compliance Management
- Ensure compliance with FAA Part 145 Repair Station requirements.
- Maintain compliance with AS9100, NADCAP, EASA, customer-specific requirements, and applicable regulatory standards.
- Serve as primary site quality representative during regulatory and customer audits.
- Oversee corrective actions resulting from audits, findings, and nonconformances.
Quality Systems & Process Excellence
- Maintain effectiveness of the Quality Management System (QMS).
- Drive CAPA, root cause analysis, risk management, and preventive action processes.
- Monitor quality metrics and lead improvement plans.
- Ensure robust document control, configuration management, and process compliance.
Operational Quality Support
- Partner with Operations leadership to improve repair quality, productivity, and turnaround performance.
- Lead containment and resolution efforts for quality escapes and customer issues.
- Support introduction of new repair capabilities, technologies, and processes.
- Establish robust inspection and verification processes throughout the repair cycle.
Customer Quality
- Act as senior interface for customer quality concerns and escalation management.
- Lead investigations and corrective actions related to field returns and customer complaints.
- Drive customer-focused quality improvements that improve satisfaction and delivery performance.
Continuous Improvement
- Lead Lean, Six Sigma, and Quality Operating System initiatives.
- Utilize statistical methods and data analytics to identify trends and improvement opportunities.
- Eliminate systemic causes of defects, rework, scrap, and delays.
- Benchmark best practices and implement sustainable process improvements.
Talent Development
- Build organizational capability through coaching, succession planning, and employee development.
- Develop technical expertise across inspection, auditing, engineering, and quality functions.
- Drive accountability through performance management and talent assessments.
About Company
Honeywell Aerospace innovates and integrates thousands of products and services to advance and easily deliver safe, efficient, productive and comfortable experiences worldwide.
Our History
Our History
The first autopilot in 1914, Charles Lindbergh’s first successful solo flight across the Atlantic in 1927, Amelia Earhart’s landmark flight in 1932, and the world’s first sonic boom in 1947, were all made possible because of aviation technology developed by Honeywell and its legacy companies.
During World War II, the groundbreaking cabin pressurization system developed by Garrett, Honeywell’s integrated C-1 autopilot, and the Norden bombsight made high-altitude bombing first feasible. Sperry instruments and navigation gear, Bendix electronics, carburetors, wheels, and brakes, and Grimes lighting systems were widely used on World War II aircraft. These innovations were later implemented successfully in civilian aircraft, helping the post-war boom in passenger travel.
In the 1950’s, Honeywell Aerospace and its legacy companies changed the face of flying with the development of the first gas-turbine engines and the ring laser gyroscope, which dramatically changed guidance and navigation forever. Sperry brought computer technology to the cockpit with electronic flight instrument systems, flight management systems and other digital technology, and Bendix introduced the first commercial weather radar system.Today, Honeywell Aerospace continues to innovate in the frontier of flight safety with traffic alert and collision avoidance technologies, the AlliedSignal Enhanced Ground Proximity Warning System, and systems that help pilots avoid severe weather and hazards such as lightning and wind shear. We at Honeywell Aerospace are proud of our contributions to aviation history, but we’re just as proud of the history we’re making today.
We have created the state-of-the-art integrated Aircraft Environment Surveillance System for the Airbus A380, and our advanced flight management, power distribution, pneumatic, and landing systems will help A380 operators reach new heights of performance and efficiency.
We are a leading supplier of products and systems for Boeing commercial airplanes, and our integrated avionics system for the Boeing 777 sets a new technology and reliability standard. Today, we are part of the team working to define technology concepts for the next Boeing airplane, the super-efficient 777.
The general, experimental, and light business aviation industries also turn to our respected Bendix/King range of communication and navigation avionics, weather radars, flight controls, flight information services, and other products and services that help make flying safer, more affordable, and more enjoyable.
Honeywell Aerospace continues to work to improve the capabilities of military forces, developing systems that power unmanned vehicles, avionics for jet fighters, weapon sensors for precision targeting, and upgrades that extend the lives of proven aircraft and vehicles. We’re part of the Lockheed Martin team working on the Joint Strike Fighter program, and we’re proposing a wide range of systems for the Army’s Future Combat System.
For more than 40 years, Honeywell technology has helped with the exploration and creation of opportunities in space. Our products have been integral to Neil Armstrong’s first step on the moon, and to every manned mission to space since. Today, the Space Shuttle is equipped with Honeywell’s Multifunction Electronic Display Subsystem, and we’re reaching into the future of space technology, with our work for the anticipated shuttle successor, the Orbital Space Plane, the International Space Station, and our contributions toward creating a permanent orbiting scientific laboratory and workspace.
As powered flight begins its second century, Honeywell Aerospace continues to make history with leading technology, reliable products and systems, superior service, and dedicated employees. The contributions of Honeywell, its legacy companies, and five generations of employees, have advanced the science of aviation to make flying the world’s safest form of transportation, while helping to protect our nation and explore the universe. We look forward to continuing our long tradition of developing and delivering innovative aviation systems that meet the current, and anticipate the future, needs of the customer.
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