| Location | Westland, Michigan |
Position Summary:
Responsible for assuring quality in all phases of the manufacturing process from suppliers to customers. Preventing defects through problem analysis and effective corrective actions. Resolves all supplier and customer quality problem reports (Open CARS-Corrective Action Report). Developing Quality Alerts and implementation of any quality sorting from customer site to internal sorting if necessary.
Essential Responsibilities:
· Ensures the adherence and maintenance of the Quality System to meet or surpass quality levels of the IATF 16949 standard.
· Champions corrective action meetings and present closure to management is necessary.
· Develops quality alerts and implementation of any quality sorting from customer site to internal sorting if necessary.
· Manages customer liaisons when concerns arise.
· Assists manufacturing departments in developing their control plans and work instructions in accordance to their Process Failure Mode & Effects Analysis (PFMEA's), Process Flows, quality systems procedures and customer requirements.
· Participates in cross-functional Advanced Product Quality Planning (APQP) meetings to review open issues and activities which need to be resolved or acted upon.
· Participates and verifies the training effectiveness of departmental team members during start-up phases.
· Reviews and approves supplier Production Part Approval Process (PPAP's) and trial runs.
· Prepare PPAP documentation for submission to customers.
· Participates in continuous improvement programs and activities to ensure meeting of departmental performance objectives.
· Perform job duties within the guidelines of the customer's Supplier Quality Manual and IATF 16949 procedures.
· Performs other miscellaneous duties as may be assigned.
Miscellaneous (Non-Supervisory)
· Acts as a good steward of the Company's resources and exemplifies the values of the Company.
· Ensures personal compliance with all Company policies, procedures, values, ethics, and rules.
· Maintains and promotes a safe work environment through ownership of Company safety program. This includes following and enforcing all safety rules/regulations and proper operating procedures, as well as the proper use of prescribed safety equipment pertinent to the department, and immediately reporting all accidents/incidents to supervisor and Human Resources.
· Supports the Company's equal employment opportunity policy and actions, immediately reporting violations to supervisor and/or the Human Resources department.
· Ensures that work area is free from any form of harassment (sexual, racial, religious, etc.), immediately reporting violations to supervisor and/or the Human Resources department.
· Supports Company's quality and environmental policies and programs and meets quality requirements specified for position. Meets quality requirements specified by production drawings, bills of materials, control plans, policies, work instructions, and procedures.
· Actively participates in and successfully completes appropriate training and that all training provided is evaluated and that proper documentation is provided for accurate maintenance of the employee's training record.
· Meets with supervisor at least once per year to review job performance using this job description as a basis for appraisal.
· Maintains complete security and confidentiality of all Company records and employee data.
· Maintains a clean, orderly and professional work environment.
Job Knowledge, Skills and Abilities:
· Working knowledge of IATF 16949 quality system.
· Able to read and operate various quality measuring instruments: micrometer, scale, calipers, height gauges and all other basic inspection tools.
· Experience in press operation, laser and welding a plus.
· Able to work effectively within a steady paced team environment.
· Able to manage time properly in a fast-paced environment.
· Able to problem solve and communicate effectively.
· Plex ERP system knowledge is a plus.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Certificates, Licenses, Registrations: Professional quality certification is preferred (e.g., ASQ-CQE, ASQ-CQA, ASQ-CQM, etc.)
OTHER SKILLS AND ABILITIES
· Working knowledge of IATF 16949 quality systems.
· Strong Problem Solving / Corrective Action background.
· Working knowledge of APQP.
· Familiarity with the tools, concepts and methodologies of quality management.
· Ability to formulate business plans with measurable desired outcomes, translate action plans into quantifiable and realistic goals with associated deadlines for self or others.
· Experience in all elements of PPAP.
· Ability to read part drawings and use inspection tools as needed.
KEY METRICS
· IATF 16949 Certification for respective location
· Corrective Action Resolution
· PPM