Quality Engineer

Job Title: Corporate Quality Engineer - AutomotiveJob Description

The Corporate Quality Engineer - Automotive is responsible for partnering with OEMs and Tier 1 suppliers to resolve quality issues during product development and throughout the full program lifecycle. This role focuses on automotive electronic components, including integrated center stack displays, instrument cluster displays, and HVAC switches, ensuring products meet stringent quality standards and customer expectations.

Responsibilities

• Collaborate with OEMs and Tier 1 suppliers to identify, investigate, and resolve quality issues during product development and over the entire program lifetime.
• Support quality activities for integrated center stack displays, instrument cluster displays, HVAC switches, and other automotive electronic cockpit and infotainment components.
• Establish and manage containment activities at customer locations to minimize the impact of defects and quality concerns.
• Perform product testing in the field to assess performance, reliability, and durability, and conduct analysis to minimize defects and failure rates.
• Conduct defect analysis using basic lab diagnostics equipment, collect data logs (QNX experience is a plus), and compile clear reports on root cause analysis.
• Actively participate in issue analysis, root cause identification, technical solution implementation, and lessons learned reporting, including 5 WHYs analysis and 8D problem-solving.
• Carry out hands-on technical work such as software debugging, soldering, ECU flashing, firmware updates in vehicles, and components removal and installation.
• Leverage experience with GM manufacturing methods and processes, including production flow, layout, assembly, and equipment, to improve product quality and production efficiency.
• Use GM's supplier portal to support quality-related activities and maintain accurate documentation and communication with customer teams.
• Support and lead global meetings virtually to coordinate quality actions, share status updates, and align stakeholders on corrective and preventive measures.
• Prepare and maintain detailed quality documentation, reports, and metrics to track issues, corrective actions, and continuous improvement initiatives.
• Travel within the USA and Mexico (approximately 15-20%) on short notice when needed to support quality issues related to GM business and other customer programs.

Essential Skills

• Engineering degree in Electrical Engineering (preferred) or Mechanical Engineering.
• 5+ years of related experience in quality within the automotive industry, including experience with APQP (Advanced Product Quality Planning).
• Experience or strong foundational knowledge of center stack displays, HVAC switches, and instrument cluster displays as commodities.
• Background working with automotive electronic components as a minimum requirement.
• Basic knowledge of how to establish and manage containment activities at customer locations.
• Thorough knowledge of manufacturing methods and processes, including production flow, layout, assembly operations, and production equipment, gained from experience as a GM supplier or working directly with GM.
• Experience working with GM's supplier portal to manage quality and manufacturing-related activities.
• Proficiency in Microsoft products (such as Word, Excel, PowerPoint) for documentation, reporting, and analysis.
• Familiarity with basic lab diagnostics equipment used for defect analysis and product testing.
• Ability to collect and interpret data logs; experience with QNX operating systems is a plus.
• Ability to compile clear and concise reports on root cause analysis and corrective actions.
• Hands-on capability in software debugging, soldering, ECU flashing, in-vehicle firmware updates, and removal/installation of electronic components.
• Demonstrated experience supporting issue analysis, root cause identification, technical solution implementation, and lessons learned activities using methods such as 5 WHYs and 8D.
• Ability and willingness to travel within the USA and Mexico approximately 15-20%, including on short notice, to support customer quality issues.
• Ability to effectively support and participate in global meetings virtually.

Additional Skills & Qualifications

• Experience with BarTender barcode software for creating, automating, and managing labels, packing slips, barcodes, RFID tags, and related items.
• Experience in automotive infotainment, HMI (Human-Machine Interface), and cockpit display systems.
• Strong analytical and problem-solving skills with a structured approach to quality improvement.
• Effective communication skills for interacting with OEMs, Tier 1 suppliers, manufacturing teams, and global stakeholders.
• Ability to work independently while actively supporting cross-functional teams in a fast-paced environment.

Work Environment

This position is based in an office environment with approximately 15-20% travel to manufacturing plants to support quality issues and on-site customer activities. The role offers the opportunity to work on new cutting-edge automotive display and electronic technologies within a rapidly growing organization that is winning significant new business. The work culture is relaxed and collaborative, with regular free lunch on Tuesdays, holiday gifts, and a bonus structure that can reach 20-40% of annual salary. Employees receive comprehensive benefits, a 401(k) plan with a match, generous paid time off including 17 vacation days and 5 sick days, and company-paid cell phone and necessary technology to perform the job effectively.

Job Type & Location

This is a Contract to Hire position based out of Troy, MI.

Pay and Benefits

The pay range for this position is $40.00 - $50.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Troy,MI.

Application Deadline

This position is anticipated to close on Aug 28, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.