Highlights
By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Join our team as a Quality Engineer responsible for managing the quality and sustaining areas of products post-commercial launch.
Numbers & Facts
| Location | Plano, TX |
| Industry | Staffing/Employment Agencies |
| Salary | $31–$41 Per Hour |
| Company Size | 100 to 499 employees |
| Year Founded | 1984 |
| Website | https://www.mitchellmartin.com |
Description
Quality Engineer - Plano, TX - Contract - $31-41 Per HR
Join our team as a Quality Engineer responsible for managing the quality and sustaining areas of products post-commercial launch. This hybrid role involves resolving product issues, interfacing with customers, and utilizing various project management tools. The position requires a Bachelor's degree or equivalent experience in the telecommunications industry, with a focus on quality assurance and customer relationship building.
Key Responsibilities
- Interact with various organizational levels and customer organizations to identify and track product issues.
- Drive resources to sustain the quality of post-launch products and resolve product failures or issues effectively.
- Utilize project management tools to track product performance and manage schedules.
- Create and implement processes and procedures to expedite the resolution of product issues.
- Manage established processes to ensure sustained product quality.
Qualifications
- Bachelor's degree or equivalent work experience in telecommunications.
- 3-5 years of experience in quality or wireless telecommunications roles, with a focus on customer contact and relationship building.
- Experience in setting up quality and sustaining engineering processes and procedures.
- Previous experience with OEM handset products, including project and product management skills.
- Proficiency in researching and resolving customer technical complaints and issues.
Core Technologies
Project Management Tools | Telecommunications Systems | Customer Relationship Management
Contact Authorization
By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy on our web site or here (https://www.mitchellmartin.com/privacy-policy).
Benefits
Learn more about our benefits offerings on our web site or here (https://www.mitchellmartin.com/careers/benefits-perks)
Onboarding Expectations
Learn more about our Onboarding Process on our web site or here (https://youtu.be/rjV_NFYjyY4)
EEO Statement
Learn more about our EEO policy on our web site or here (https://www.mitchellmartin.com/eoe-statement)
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About Company
OUR FOCUS IS GROWTH
It’s not just about filling job openings. It’s about enabling growth and inspiring success. That’s what we do.
Mitchell Martin is one of the nation’s largest staffing companies, with offices throughout the US as well as in India and the Philippines. We help drive success for both people and companies by helping them achieve positive growth. We do this by building strong relationships and developing a deep understanding of the people we work with, in order to facilitate the best matches for both sides of the equation.