Hiring Manager Notes:Electrical TroubleshootingCAN ToolsMultimeter/Oscilloscope is nice to haveHydraulic system exp is a huge plusMS with 2-4 years of experience is required100 % onsite role at Peoria, IL
Position’s Contributions to Work Group: Focus on product quality and customer service across construction equipment electronics, software, and systems.
Typical task breakdown:Typical Day 8am-4:30pm with ability to flex; In office unless case by case exception to work from home for compelling reason.Daily communication with dealers around product inquiries and quality concernsWeekly review of quality data and trends
Interaction with team: Highly collaborative team working within immediate team to collectively pool knowledge and experience in solving our customer problems while also leveraging the deep expertise of our engineering teams to quickly resolve problems and continuously improve our product.
Team StructureOur Product Support team works closely together to share experience across product leveraging similar electronics and architecture while also developing expertise in quality improvement processes and product application subject matter expertise.
Education & Experience Required: Years of experience: 2-4 yearsDegree requirement: Engineering degree preferred but technician background also acceptable. Master’s Degree is acceptableDo you accept internships as job experience: Yes
Top 3 SkillsElectrical TroubleshootingClear communicationSelf-motivated
Additional Technical Skills(Required)Microsoft ProductsMultimeterOscilloscopeJ1939 CAN CommunicationEthernet CommunicationElectrical TroubleshootingHydraulic SystemsSoftware TroubleshootingHall Effect Sensor, Pressure Transducers, Angle Sensors(Desired) Technical WritingData analysis, Six Sigma MethodologiesScripting/Macros,
Soft Skills(Required)Clear communicationFriendlyEmpatheticSelf-motivatedPersistence
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