Position: Quality Engineer
Reports To: Quality Assurance Manager with dotted line to CFT Team Lead
Direct Reports: No Direct reports for this role
Summary
Quality Engineer responsibilities include the development and maintenance of AS9100/ISO9001 QMS system. Other responsibilities will include the coordination of QC teams, resolution of product issues, and customer support.
Job Responsibilities
- Maintaining and improving the ISO9001 and AS/EN9100 policies and procedures including internal audits
- Perform APQP (FAI, PPAP, PFMEA, etc.)
- Planning, Conducting, Tracking and Reporting all QMS audit activities
- Analysis of internal (trends, scrap, SPC, etc..) and customer to drive actions focused on continuous improvement
- Develop timelines and ensure timely completion of all quality requirements/documents
- Liaison with Customers during visits, builds, NPI activities, process/system audits
- Ensure great customer relations are developed and maintained
- Provide written technical responses to customers on quality issues as well as performing ongoing reporting to customers
- Clearly and consistently communicate customer Quality expectations to the Organization
- Lead/ coordinate cross-functional NPI teams on product launches, apply lessons learned to continuously improve the NPI process
- Assisting or Leading cross-functional team to investigate quality issues and recommend technical solutions - be the Quality champion for CI activities
- Quality background to include CAPA problem solving and root cause analysis
- Strong mechanical aptitude and willingness to conduct and/or participate in internal training programs and attend external training as required
- Strong verbal and written communication skills with demonstrated diplomacy and professionalism
- Exceptional organizational abilities with task prioritization, multi-tasking, use of timelines and time management techniques
- Conviction to improve personally and support continuous improvement in the department and company as a whole
- High level of personal integrity
- Professional/mature demeanor under stressful situations
- Ability to work in a fast-paced environment - effective time management skills
- Must be able to work with little supervision; must be self-directed while having the ability to work seamlessly within a cross functional team environment
Work Conditions
- Some travel may be required
- Ability to attend and conduct presentations
- Manual dexterity required to use desktop computer and peripherals
- Overtime as required
Requirements
- Minimum of three years in Community College with Technology diploma or an Engineering degree preferred.
- 5-10 years as a QE or related role in Quality Assurance within a machine shop environment preferred
- ISO9001 - 2015 Lead Auditor Certification/accreditation preferred
- Ability to read blueprints and proven competency with standard metrology tools
- Intermediate level computer skills using MS Office Suite of programs
- Close working knowledge of GD&T requirements