QUALITY ENGINEER I

About LSI

LSI is an employee-owned company that employs dynamic teams of professionals – people with the finest technical expertise, a level of passionate creativity, and a truly visionary outlook who deliver innovative training solutions that exceed our customers’ expectations. Everyone at LSI has a personal stake in our success.  LSI has over 300 training support experts, engineers, and craftsmen on staff who develop state-of-the-art high-fidelity training devices, complex computer-based, highly interactive distributed learning products, and comprehensive, dynamic technical publications. LSI employee-owners collaborate to deliver training products and services for a myriad of programs and customers, using leading-edge technology and proven processes.

Mission
Our mission is to prepare our military and allies to be battle-ready through cutting-edge training products and services.

Vision
Our vision is to be the premier provider of military training solutions, renowned for our innovation and excellence. Through employee-ownership and teamwork, we will shape a future where every military service member is equipped to succeed in their mission.

Guiding Principles

ESOP Sustainability: We do everything within our control to meet project budgets and schedules, so our ESOP prospers.

Take Ownership: Each Employee-Owner takes ownership at the individual level for their words, actions, and results. Individual ownership breeds accountability. Accountability breeds trust.  When we hold ourselves accountable and trust our fellow employee-owners to do the same, we realize success.
 
Clear Communication: We project confidence in our communication using unambiguous language and providing clear purpose and direction.

Pursuit of Excellence: We aggressively pursue continuous improvement both as teams and individual employee-owners. We strive to get better every day. There is no room for mediocrity.

Pride in Our Work: We know the value of our work and are proud of what we produce.

Customer Focus: Customers are both internal and external and we strive to give both our best efforts.

Assume Positive Intent: Assume others are well-intentioned in their actions and seek additional information about the circumstances to help solve problems. Assuming positive intent in all interactions is the key to building strong teams and working together to solve problems.

One Voice: Every Employee-Owner is expected to speak up if they have an idea for improvement or if they disagree with a potential course of action. Once a decision is made, the entire team commits to it and moves forward with one voice.
 

Apply: https://www.lsijax.com/careers/

General Summary

The Quality Engineer I is responsible for ensuring that all hardware training devices produced by LSI meet established quality standards for reliability, usability, and performance. This role drives the development, implementation, and continuous improvement of the Quality Management System (QMS) while ensuring compliance with applicable technical, regulatory, and customer requirements.

Essential Job Functions

•    Develops and implements quality control procedures, standards, and specifications to meet organizational and regulatory requirements.
•    Interprets and implements quality assurance standards.
•    Defines and classifies critical quality characteristics for products and processes.
•    Develops and implements process control methods, including control plans and critical control points.
•    Leads internal and supplier quality audits, ensuring compliance with ISO 9001.
•    Ensures material identification, traceability, segregation, and classification of nonconforming products.
•    Participates in Material Review Board (MRB) activities and disposition decisions.
•    Renders sampling procedures (ANSI/ASQ Z1.4, Z1.9) and directions for recording and reporting of quality data and develops trend analysis of the data collected.
•    Applies design and risk management tools such as Failure Mode and Effects Analysis (FMEA), Design for Six Sigma (DFSS), and Design for X (DFX).
•    Reads and interprets technical drawings, publications, technical manuals, performance specifications, and statements of work and ensures that work produced meets the requirements outlined within these drawings and documents.
•    Ensures proper calibration, traceability, and maintenance of measurement systems.
•    Performs Measurement System Analysis (MSA), including gage R&R, bias, linearity, and stability evaluations.
•    Prepares and presents quality performance reports to management, including dashboards and Key Performance Indicators (KPIs).
•    Conducts and monitors testing and inspection of materials and products produced to ensure they meet finished product quality standards outlined in the accompanying technical data.
•    Identifies internal and external quality requirements for new product introduction – Certificate of Conformity (CoC), First Article Inspection (FAI), material certificate, hardware inspection plans, inspection programming, critical features, sampling etc.
•    Collaborates with all levels of management and other technical team members to develop, execute, and oversee inspection and test plans to ensure products meet defined quality standards.
•    Participates in cross-functional drawing and design reviews to ensure quality standards and compliance requirements are met.
•    Aids in the documenting of management systems, Manufacturing Order generation, and control.
•    Identifies areas for improvement in the quality system.
•    Investigates customer complaints, conducts root cause analysis for quality issues using tools such as 8D, Fishbone Diagrams, and Failure Mode and Effects Analysis (FMEA); implements Corrective and Preventive Actions (CAR/PAR). Conducts experiments methodically, analyzes data, and interpret results.
•    Assists in the interpretation of ISO 9001 and helps in the development of processes and procedures to meet the ISO standard in the Manufacturing and Production environment.
•    Performs departmental audits of manufacturing and production areas for ISO compliance in support of internal and external ISO 9001 audits.
•    Identifies training needs and organizes training interventions to meet quality standards.
•    Must be capable of safely handling government-furnished equipment and materials.
•    Must be available to work a standard weekly schedule with overtime as required.
•    Mentors and provides technical guidance to junior personnel.
•    Supports continuous improvement initiatives across manufacturing and engineering functions.
•    Performs other duties as required.

Supervisory Responsibilities

•    None
 

Knowledge, Skills, and Abilities

•    Must have in-depth understanding of quality management systems (e.g., ISO 9001, AS9100).
•    Must have in-depth understanding of manufacturing processes (e.g., casting, machining, assembly, sheet metal fabrication, and welding).
•    Proficient in quality assurance methods and Geometric Dimensioning & Tolerancing (GD&T).
•    Must have an excellent working knowledge of aviation maintenance, manufacturing, and production technical requirements.
•    Highly knowledgeable of Quality Assurance (QA) tools, concepts and methodologies.
•    Proficiency in quality tools and software (e.g., Minitab, Statistical Process Control software, Enterprise Resource Planning systems); Strong statistical, analytical and problem-solving skills; excellent technical writing and documentation abilities.
•    Ability to interpret engineering drawings and specifications; effective communication and interpersonal skills for cross-functional collaboration; detail-oriented with a proactive approach to issue resolution; capability to work under pressure in a dynamic production environment; physical ability to perform shop floor inspections and audits.
•    Exceptional knowledge in the use of precision measuring equipment.
•    Knowledge of Hexagon Romer Arm and Verisurf Software or other equivalent CMM hardware and software.
•    Must possess excellent verbal and written communication skills.
•    Must be customer service oriented.
•    Strong knowledge of quality engineering principles, tools, and methodologies (Lean, Six Sigma, SPC, FMEA, MSA).
•    Proficiency in data analysis, statistical methods, and problem-solving techniques.
•    Strong leadership, facilitation, and cross-functional collaboration skills.
•    Excellent written and verbal communication skills.
•    High attention to detail and strong decision-making capability.
•    Must be able to obtain a security clearance when required by the contract.

Education and Experience

•    Bachelor’s degree in engineering (Mechanical, Industrial, Manufacturing, or related field) required.
•    Minimum of two (2) years of applicable engineering experience.
•    Quality Engineering/Quality Assurance experience preferred.
•    Certification in Six Sigma (Green Belt or higher) and/or American Society for Quality (ASQ) preferred.
•    Certified Quality Engineer (CQE) is highly desirable.
•    Strong ability to read and interpret blueprints, schematics, and technical drawings.
•    Experience working within an ISO 9001-compliant quality system.
•    Proficient in Microsoft Office applications.