JOB DESCRIPTION
Key Responsibilities
Quality Systems & Compliance
- Ensure compliance with BOS, ISO/TS 16949, IATF requirements, and customespecific standards.
- Understand plant and customer KPIs and collaborate with cross-functional teams to meet or exceed targets.
- Participate in Layered Process Audits (LPA) as required
Continuous Improvement
- Drive continuous improvement across all production quality deliverables
- Support advancement of Operation Description Sheets (ODS)
- Identify and apply appropriate statistical tools; mentor team members on their proper use.
Advanced Quality Planning & Documentation
- Support PPAP preparation and submission
- Obtain internal approvals prior to customer submission
- Develop and maintain:
- Control Plans
- PFMEA (with Manufacturing Engineering support)
- Inspection and containment plans
- Complete all customer-specific Advanced Product Quality Planning (APQP) requirements.
Customer Interface & Issue Resolution
- Serve as the primary point of contact for assigned customers regarding quality concerns
- Communicate effectively between customers and plant operations
- Visit customer sites as needed
- Initiate and manage Quality Alerts through closure
- Analyze returned materials and ensure root cause identification and corrective action implementation.
Problem Solving & Corrective Actions
- Lead root cause analysis and corrective/preventive action processes
- Prepare and submit 8D reports to customers in a timely manner
- Conduct capability studies and ensure compliance with customer and internal
requirements
Supplier & Quality Documentation
- Ensure proper preparation and submission of required documentation, including:
- Part Submission Warrant (PSW)
- Design records (drawings, specifications, materials)
- Process flow diagrams
- PFMEA
- Control plans
- Dimensional results and sample submissions
Systems & Tools
- Utilize customer-specific systems and reporting tools
- Maintain accurate records and documentation for quality processes
Qualifications
Education
- Bachelor's degree in Engineering or a related field, or equivalent work experience
Experience
- Minimum of 3+ years of experience in a Quality Engineering or related role
- At least 2 years of automotive industry experience required
- Seating experience is a strong plus
Skills & Competencies
Strong knowledge of:
ISO/TS 16949 / IATF standards
PPAP, PFMEA, Control Plans
8D problem-solving methodology
Continuous improvement methodologies
Proficient in Microsoft Office Suite (especially Excel)
Strong analytical, problem-solving, and communication skills
Ability to work cross-functionally and manage customer relationships
Certifications (Preferred)
- Lean Certification
- Problem-Solving Certification
- Kaizen Certification
Work Schedule
- 1st Shift: Monday-Friday, 6:00 AM - 2:30 P
PRIMARY LOCATION
Bridgewater Interiors III