Quality Engineer

ENG-IT-01

Location: Durham, NC, United States

Employment Type: Full-time

Overview

We are seeking a Quality Assurance Engineer to join our team and ensure the reliability and performance of refurbished GPUs and servers. The role focuses on inspection, testing, process optimization, and compliance to ensure that all products meet industry standards and customer expectations. The ideal candidate has a strong background in hardware testing, failure analysis, and quality improvement within a manufacturing or refurbishment environment. This position is responsible for developing quality practices, Standard Operating Procedures (SOPs), and product documentation. The main objective is to maintain efficient and effective RMA processes while ensuring the product's high quality is maintained.

Key Responsibilities

• Conduct incoming, in-process, and final inspections on refurbished GPUs and servers to verify compliance with quality standards.
• Perform functional and performance tests on GPUs and servers, including stress tests, benchmarking, and burn-in testing.
• Utilize diagnostic tools to identify hardware defects, firmware inconsistencies, and compatibility issues.
• Verify proper firmware updates, driver installations, and system configurations during refurbishment.
• Develop and implement standard operating procedures (SOPs) for refurbishment quality assurance.
• Collaborate with the refurbishment team to troubleshoot and resolve quality issues.
• Use Lean, Six Sigma, 8D, or A3 methodologies to analyze and improve quality processes.
• Monitor and analyze defect rates, root cause analysis (RCA), and corrective actions to reduce failure rates.
• Ensure compliance with ISO 9001 and ESD handling.
• Maintain accurate quality reports, inspection logs, and non-conformance reports (NCRs).
• Participate in CAPA (Corrective and Preventive Actions) processes to address recurring quality issues.

Collaboration & Training

• Train technicians and operators on quality inspection procedures and best practices.
• Work closely with supply chain, engineering, and operations teams to improve refurbishment efficiency and reduce defects.
• Provide feedback to suppliers and vendors regarding component quality issues.

Requirements and Skills

• Knowledgeable in the development and maintenance of Control Plans and PFMEA.
• Failure Analysis experience is preferred.
• Strong background in statistical analysis and DOE.
• Excellent verbal and written communication skills.
• Attention to detail and problem-solving skills.
• Excellent interpersonal skills for building and maintaining relationships with customers.

Education and Experience

• Bachelor's Degree in Engineering or related field.
• Five (5) years plus of working experience as a Quality Engineer, preferably in electronics, IT hardware, or refurbishment.
• Strong understanding of GPU architecture, server hardware, and diagnostic testing.
• Experience with failure analysis, ESD protection, and component-level troubleshooting.
• Proficiency in quality methodologies such as Six Sigma, 8D, and FMEA.
• Familiarity with automated and manual testing tools for hardware validation.
• Knowledge of industry standards (ISO 9001, R2, RoHS, and UL safety certifications).
• Strong problem-solving, data analysis, and documentation skills.
• Ability to work in a fast-paced, hands-on environment with cross-functional teams.
• Certifications: Six Sigma Green/Black Belt, ASQ Certified Quality Engineer (CQE), or IPC certifications.

Durham, NC, is a vibrant city known for its rich history, thriving cultural scene, and strong emphasis on innovation and technology, making it an ideal location for professionals in the tech industry.

Benefits
PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan. PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future. Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws.  

Equal Opportunity Employer (EEO) 
PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply. 

Americans Disabilities Act (ADA) 
The physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must be able to perform the essential physical functions of the position, including sitting, standing, walking, stooping, kneeling, and lifting up to 25 pounds, with or without reasonable accommodation. 

Candidate Privacy
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://peaktechnical.com/privacy-policy/ and https://peaktechnical.com/ca-residents-privacy-rights/  

AI Recruiting Disclosure 
We use AI-assisted tools to help review applications and compare your experience to job requirements, but all hiring decisions are made by human recruiters. You may request a human-only process or opt out of automated communication at any time. Required notices and our latest bias audit are available on our website: www.peaktechnical.com/ai-disclosure.