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Quality Engineer - Customer Facing

Michael Page International

  • Hanover Park, IL
  • 2 days ago
  • $70,000–$90,000 Per Year
  • Full-time

Highlights

Monitor and manage all internal and customer-reported quality issues (NCRs), collaborating with customers, engineering, operations, suppliers, and cross-functional teams to implement and close corrective actions effectively. Present Quality Management System (QMS) performance, key metrics, and quality-related concerns during Management Reviews, while identifying opportunities for improvement.
Michael Page International

Numbers & Facts

LocationHanover Park, IL
Job TypeFull-time
IndustryStaffing/Employment Agencies
Salary$70,000–$90,000 Per Year
Company Size10,000 employees or more
Websitehttps://www.michaelpage.ca/

Description

Quality Engineer

Our client is a leading manufacturer of precision-machined and fabricated metal components serving the automotive and heavy industrial markets. With decades of manufacturing expertise and a strong reputation for quality, innovation, and operational excellence, the company continues to grow and invest in its people and capabilities. Supported by a financially stable parent organization, they are expanding their Quality team to meet increasing customer demand. This is an excellent opportunity to join a well-established industry leader and build a long-term career in a dynamic, growth-oriented environment.

Oversee inspection and quality control activities to prevent defects from reaching customers and reduce product returns.

Monitor and manage all internal and customer-reported quality issues (NCRs), collaborating with customers, engineering, operations, suppliers, and cross-functional teams to implement and close corrective actions effectively.

Present Quality Management System (QMS) performance, key metrics, and quality-related concerns during Management Reviews, while identifying opportunities for improvement.

Maintain and control all quality assurance documentation and records.

Coordinate and support internal, supplier, and external audits in accordance with customer requirements and QMS standards, serving as the primary audit representative for the organization.

Lead initiatives focused on cost reduction, operational efficiency, and continuous improvement through Lean Manufacturing, Six Sigma, SPC, and related methodologies.

Ensure employees receive required training and development support, including mentoring and guidance for production and maintenance personnel.

Promote and uphold compliance with all plant safety, environmental, and regulatory requirements.

Bachelors Degree - Technical/Engineering degree preferred

1-2+ years of relevant quality experience required at minimum

Knowledge of Automotive industry/IATF/TS/ISO9001 Standards

Experience working within a QMS - documentation, etc

Exposure to Statistical Process Control

Experience handling customer quality concerns in an engineering or manufacturing setting.

Experience investigating quality issues and documenting findings and corrective actions.

Ability to review quality-related data and identify patterns or recurring concerns.

Experience working with engineering and manufacturing teams on customer issues.

Base Salary 70,000-90,000 depending on experience and interviews

World class health/medical/dental coverages - several options, HSA/FSA, etc

6% 401k match

PTO

Work/Life Balance Flexibility

Other ancillary benefits

About Company

Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world. Our business was established in Canada in 2005 when we opened our Toronto office. Our role is to work with employers and job seekers to facilitate a successful match. This can range from advising a global company on a candidate sourcing strategy to helping a job seeker find their dream job. In Canada, we focus on recruiting for the following areas: Banking and financial services Digital and e-commerce Engineering and manufacturing Finance and accounting Human resources Information technology Marketing Oil and gas Procurement and supply chain Property and construction Sales An Established Brand The Group has established a leading presence in many of the key markets for professional recruitment around the world and has positioned itself in certain other markets, which offer the opportunity for future growth. Within its current largest markets, Michael Page has also built a regional presence, including in the UK, France and Australia. Consequently, the Michael Page brand is among the most widely recognized brands in the professional recruitment industry. A Market Leader The role of a recruitment consultancy is to act as an intermediary, identifying and sourcing suitably qualified candidates on behalf of its clients. Candidates are recruited either for permanent or contract positions (typically for a fixed term) or on a temporary basis. Within the overall recruitment industry, the market for professional recruitment services is a specialist sector which has developed more recently. Michael Page is widely recognized as leading the development of this market around the world. Learn the benefits of working with Michael Page yourself. Submit your resume or contact a Michael Page recruitment consultant today.

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