Highlights
Must have data entry (from large matrixed environment), some technical writing (reports updating), and pulling reports in Excel, and experience with systems such as Agile (document management, not the methodology), Oracle or similar - ability to communicate findings to other teams. Establishes and maintains a direct and proactive relationship with internal and external customers, has a strong understanding of current customer needs, anticipates and addresses issues, escalating as applicable.
Numbers & Facts
| Location | Westbrook, ME |
| Industry | Staffing/Employment Agencies |
| Salary | $30–$32 Per Hour |
| Company Size | 500 to 999 employees |
| Website | https://www.thefountaingroup.com/ |
Description
We are a national staffing firm and are currently seeking a Quality Documentation Associate for a prominent client of ours. This position is on site in Westbrook, ME. Details of the position are as follows:
Job Details:
Qualifications:
Job Details:
- Pay: $30 - $32 hr. M - F - 8 to 5 but hours are flexible. 100% onsite. 14+ mos.
- This role provides training support and expertise to employees to ensure continued compliance with Quality System and administration of the BU Learning Management System. Responsible for the maintenance of the Learning Management System, training reporting, and records.
- Day to Day: initiating change orders, viewing job descriptions, pulling reports, work in LMS (Metro), work in Agile documentation system. Teachers and instructional designers are NOT a fit. This person will not be training anyone.
- Provides Subject Matter Expertise on the learning process including learning management system to other functional areas.
- Ensures effective communication, monitoring and promotion of learning activities.
- Liaises with Division, Managers and Team Leaders to continuously improve learning processes and/or systems.
- Establishes and maintains a direct and proactive relationship with internal and external customers, has a strong understanding of current customer needs, anticipates and addresses issues, escalating as applicable.
- Authors and reviews learning documentation/material.
- Demonstrates commitment to the development, implementation, and effectiveness of applicable Quality Processes as per ISO, FDA, and other regulatory agencies.
- Responsibility to understand and maintain awareness of the quality consequences which may occur from the improper performance of their specific job.
- Supports audit readiness to ensure successful audit inspection results related to the Learning system and/or processes.
- Ensures training program meets quality standards.
- Coordinate and support completion of training programs that are required to meet cGMP requirements.
- Maintains applicable administrative procedures and policies to ensure compliance with business process and regulatory expectations.
- Conduct training curriculum reviews and revise training plans accordingly
- Create and assist with the development of training materials.
- Coordinating resources (other presenters/instructors, course materials, training space, etc.),
Qualifications:
- BS in preferably in Education, Science, Engineering, or a related discipline, or equivalent combination of education and experience.
- Must have data entry (from large matrixed environment), some technical writing (reports updating), and pulling reports in Excel, and experience with systems such as Agile (document management, not the methodology), Oracle or similar - ability to communicate findings to other teams.
- Experience in Quality Management Systems preferred.
- Experience utilizing word processing software (e.g., Microsoft Office - Word, Excel, and PowerPoint)
About Company
The Fountain Group provides Contingent Labor, Statement-of-Work, and Contingent-to-Permanent resources to clients with an internal/external Contingent Labor Managed Service Program or Clients without a program. The Fountain Group is committed to the belief that we all share in the responsibility to conduct our businesses in a socially and environmentally responsible manner. We base this on the premise that a company is much more than the products it offers. The effect a company has on the environment, the people and the communities it serves reflects the company’s dedication to being not only a good business, but to being a good corporate citizen. The Fountain Group believes the key to servicing a client is to identify the client demand precisely. Therefore, The Fountain Group focused its efforts on building and developing a process, which can identify an exact match for our client’s needs. Our process utilizes modern technology combined with 30+ years of Talent Acquisition experience to deliver Precision resources. Financial strength is prominent among The Fountain Group’s corporate values. The future of our business will be built on the innovation, compassion, outstanding services and technology, but a solid financial foundation is required to carry us forward to meet our business goal and support our long term vision.