Auditing, Broadband, Communication Skills, Corrective Action, Customer Support/Service, Dental Insurance, Detail Oriented, Disability Insurance, Employee Assistance Plan, Establish Priorities, File Maintenance, Flexible Spending Accounts, Housekeeping/Cleaning, ISO 9001, Life Insurance, Lift/Move 50 Pounds, Logistics, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multitasking, OSHA, Operations Management, Organizational Skills, Performance Analysis, Presentation/Verbal Skills, Process Improvement, Quality Management, Quality Metrics, Record Keeping, Safety Process, Safety Training, Systems Maintenance, Team Player, Time Management, Trend Analysis, Tuition Reimbursement, Vision Plan, Wireless Communications, Writing Skills
CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers. CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.
- 1st Shift: 8:00AM - 4:30PM, Monday-Friday
The Quality Coordinator position is responsible for maintaining documents and files to support the branch. Works with management to ensure compliance and quality standards are being followed.
Responsibilities
- Ensure training of Quality team members and annual re-testing and records are maintained and accurate.
- Support safety processes, requirements and culture. Investigate, monitor, document 5S housekeeping issues.
- Promote and execute quality standards and processes, quality plans, documents and reports.
- Perform 5S housekeeping audits and reports.
- Support the ISO/9001-2015 & TL-9000 V R6.1/R5.5 certification process and maintaining Quality System.
- Track operations performance data and trends and monthly reports.
- Support Quality Management systems in QMS, EDOCS.
- Maintain and updates all Quality Training matrix.
- Coordinate and facilitate Roaming Audits for all department sites.
- Periodic review of department internal control procedures.
- Periodic review quality and production processes in order to identify and recommend process improvements that increase efficiency and/or accuracy of production.
- Support Supervision with Quality operations.
- Support Quality by making sure the customer requirements are met for the products by assuring stable processes are followed according to documented quality standards.
- Assist and follow up on closing the loop on quality corrective action and root causes.
- Works closely with management to recommend process Improvements changes.
- Other duties as assigned
Required Skills
- Proficient in Microsoft Office, Excel, Power Point, Word and Outlook
- Ability to multi-task, prioritize, adapt to changing environment
- Must be organized, detail oriented, deadline driven, and self-motivated.
- Ability to work independently and as part of a team.
- Strong oral and written communication skills including presenting to a group.
- Ability to frequently lift objects up to 50 lbs.
Experience
- Minimum of 1 years of experience in a quality related role
- Experience with ISO/9001-2015 & TL-9000 V R6.1/R5.5 preferred
- Knowledge of General OSHA Standards preferred.
- Previous experience auditing processes and reporting deficiencies a plus.
Education
- High school diploma or GED required.
You will love working in our family-oriented company! When you join our family, you will enjoy perks such as:
- Weekly pay every Thursday
- Monthly Incentive Bonus
- Positive, team-oriented, inclusive workplace
- Health, Dental, Vision, & Prescription Coverage
- Paid holidays, vacation, & sick/personal time
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Life insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Tuition reimbursement
Work Authorization
- United States (Required)
- Must be 18 years of age
Apply today to join our dynamic team! CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years. Come put our successful history behind your career!
CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.
This position does not qualify for visa sponsorship.
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