Quality Control Supervisor - 2nd Shift

Why Work for Saddle Creek?

Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you’re looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.

Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn,  ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background, skills, and compensation requirements.

Location: Belton, MO
Shift: Monday - Thursday, 3:30 PM - 3:00 AM

Overview

The Quality Control Supervisor is responsible for leading a team of associates to ensure and maintain high quality standards throughout the facility.   Supervisors will achieve a variety of goals including: accuracy, problem resolution, outstanding customer service, employee relations and maintaining a safe work environment.

What you will do:

• Prioritize work load according to production and planning needs

• Ensure exceptional customer service key performance indicators (order fill rate accuracy, unannounced inspections, inventory accuracy, etc.)

• Understand quality standards and measure performance against those standards

• Audit processes to ensure quality standards are being met and detect the root causes of problems

• Provide quality standards and defect ranges (panoplies) as needed for production

• Maintain and update work instructions and processes across departments

• Effective communication with other departments in the organization and with our customer.

• Maintain a clean, professional and safe working environment by meeting or exceeding SCLS corporate safety goals

• Promote constant and measurable improvement; teach and enforce SCLS’ Quality Policy at all times

• Effectively communicate SCLS goals, expectations, areas for improvement and successes to associates

• Conduct annual performance reviews for all staff within the department

• Personally coach, train and mentor direct reports to ensure personal growth and career development

• Create and maintain daily, weekly, and monthly quality reports that will be shared with multiple layers of management

Our ideal candidate will have…

• 2+ years of leadership experience in a warehouse, distribution, fulfillment, or logistics environment
• Proven ability to lead, motivate, and develop teams while fostering a collaborative and positive work culture
• Strong communication, interpersonal, and relationship-building skills with the ability to effectively partner across departments
• Demonstrated problem-solving and decision-making abilities with a track record of identifying opportunities for process improvement and operational excellence
• Experience managing multiple priorities in a fast-paced, high-volume environment while maintaining focus on safety, quality, service, and productivity goals
• Strong organizational skills with the ability to plan, prioritize, and execute multiple projects simultaneously
• Proficiency with Microsoft Office applications and experience working with WMS, OMS, or related operational systems
• Adaptable and agile mindset with the ability to learn new processes, support cross-functional operations, and thrive in changing business conditions
• Sound judgment and analytical skills to address operational challenges and drive results
• High school diploma required

It’s not required, but it would be even better if you have…

• Bachelor’s Degree preferred
• Lean Six Sigma and continuous improvement training and experience a plus
• Supply chain/logistics experience preferred

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Benefits:

• Benefits package including medical, dental, vision, HSA, and medical reimbursement

• Annual bonus eligibility

• 401(k) match

• Vacation and holiday pay

• Employee assistance and identity theft protection

• Career development and opportunity for internal promotions

• Tuition reimbursement for further education

• Company paid life insurance and short term disability

Saddle Creek is an Equal Opportunity employer and an Affirmative Action employer, as required by law. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO poster here. View the E-Verify Posting here.

Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to 

disability.accommodation@sclogistics.com