Quality Control Manager

About the Role

Dexter — the premier manufacturer of axles, suspension, brakes, trailer components, and towing products — is seeking a Quality Control Manager to lead quality excellence within our manufacturing operations.

Headquartered in Elkhart, Dexter operates manufacturing and distribution facilities across the U.S. and Canada. Our long-standing success is built on superior quality, continuous improvement, and unmatched customer service — and this role is central to protecting and advancing that reputation.

If you’re a hands-on quality leader who thrives on data, process ownership, and driving measurable improvement, this is your opportunity to make a lasting impact.

What You’ll Be Doing

As Quality Manager, you’ll lead the strategy, execution, and continuous improvement of our Quality Management System (QMS) while partnering across engineering, production, and supply chain teams.

Key responsibilities include:

• Planning and directing quality control, quality assurance, and continuous improvement initiatives
• Leading and performing internal Quality Audits to maintain compliance with ISO 9001:2015 and Dexter standards
• Conducting inspections, design reviews, testing, and integration activities to ensure product standards are achieved
• Reviewing vendor quality specifications and evaluating purchased components for acceptance
• Documenting and maintaining all quality records in accordance with company policies
• Owning and leading root cause analysis and corrective action processes
• Developing innovative approaches to resolve recurring or systemic quality challenges
• Communicating key quality metrics, risks, and improvement recommendations to leadership
• Preparing and presenting quality reports and technical updates
• Collaborating closely with Engineering and Production to resolve internal quality concerns
• Driving performance improvement targets and measurable KPIs
• Conducting statistical and data analysis to support decision-making
• Supporting warranty investigations and customer feedback initiatives
• Managing all documentation and reporting requirements within the QMS

This role requires both strategic oversight and hands-on leadership — setting the standard for quality while guiding teams to achieve it.

What We’re Looking For

We’re seeking a confident, analytical leader who takes ownership of quality performance and inspires accountability across the organization.

Qualifications & Education:

• Bachelor’s degree in a related discipline or 5+ years of equivalent experience
• Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or ISO 9001:2015 Internal Auditor Certification preferred
• Strong knowledge of ISO 9001:2015 and/or IATF 16949 Quality Management Systems
• Proven experience leading quality audits and corrective action processes
• Strong statistical analysis and data interpretation skills
• Excellent communication skills with the ability to influence at all levels
• Demonstrated ability to lead cross-functional problem-solving initiatives

We’re looking for someone who is proactive, detail-oriented, and driven to build a culture where quality is everyone’s responsibility.

Why Work at Dexter?

At Dexter, quality isn’t a department — it’s a commitment. You’ll have the authority, visibility, and support to shape processes, influence outcomes, and protect a brand trusted across commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets.

We offer:

• Leadership visibility and decision-making impact
• A culture focused on continuous improvement
• Competitive compensation and benefits
• Stability within a respected, industry-leading organization

If you’re ready to lead quality with purpose and precision, we’d love to hear from you.