Meador, an Openwork Company, is currently seeking an experienced, detail-oriented direct hire
Quality Assurance Manager to oversee the critical intersection of customer accounts and shop-floor quality standards at our
Spring Branch facility.
As the
Quality Assurance Manager, you will:
- Serve as the central point of contact for key commercial accounts, translating creative concepts and technical site surveys into actionable production work orders.
- Address client concerns, scope revisions, and timeline adjustments proactively, providing clear solutions with an emphasis on customer retention.
- Work closely with field install teams and third-party carriers to coordinate on-time dispatch and verify site readiness.
- Train customer service representatives and machine operators on standardized proofing checklists and packaging protocols.
- Collaborate with production supervisors to schedule rush jobs while safeguarding quality standards.
- Track and report Monthly Quality Key Performance Indicators (KPIs), such as First-Pass Yield (FPY), Rework Cost %, and On-Time-In-Full (OTIF) delivery.
What you’ll need:- 5+ years of experience with customer service or quality assurance
- Bachelors degree preferred.
Compensation and Perks:- Competitive compensation
- Fully in-office
Click on
Apply Now to be considered for the
Quality Assurance Managerlocated in
the Spring Branch area. Visit our website
www.openwork.com to search for other opportunities that are currently available. Please contact the lead recruiter,
Lauren Treadaway, at
ltreadaway@meador.com
with any questions
About Meador Staffing:Meador Staffing is a talent-first staffing company on a mission to bring ease and thoughtfulness to an industry we’ve held a footing in for 50+ years. We believe there’s more to life than livelihood, but that finding your dream career or team is a really good place to start. Our family of companies also includes Openwork, Openwork Health, andAerospace Solutions.
Looking for your dream job or hire? Visit us to say hello and start building your future, together. EOE
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