Quality Assurance Technician

Quality Assurance Technician

AJM Packaging Corporation

Taylor, MI

Position Overview -

AJM Packaging Corporation, one of America’s leading manufacturers of paper products, including paper plates, cups, bowls and bags, is seeking a Quality Assurance Technician to join our team. This individual will perform quality audits and inspections throughout production, identify and resolve quality issues through root cause analysis and continuous improvement initiatives, and support compliance with quality standards using advanced quality tools and methodologies.

Responsibilities & Duties –

• Audits materials, processes, packaging and products at different stages of production to ensure compliance with company standards and measure plant-level quality through checks and balances.
• Ensures operational process and product checks are completed according to the sampling plan and verifies the results.
• Identifies quality issues that affect the form, fit, or function of the product and promptly communicates findings to the supervisor or foreman.
• Conducts process, product, and safety verification audits and follow-up audits to verify that quality issues are resolved in a timely manner.
• Facilitates root cause investigations and corrective and preventive actions (CAPA) for third-tier customer complaints and internal complaints using the 5 Why methodology and other quality tools, such as cause and effect, 8D, and factor analysis.
• Assists the QM Mgr. in facilitating problem-solving for continuous improvement opportunities.
• Participates in training on advanced quality fundamentals, including problem solving, quality tools, auditing, trend analysis, and Poka-Yoke (error proofing).
• Completes training to serve as an internal auditor of the Quality Management System and conducts internal audits against applicable SQF and customer requirements.
• Generates and communicates safety/quality alerts in coordination with the appropriate quality and plant leadership.
• Compiles and reports audit findings and identifies areas for improvement.
• Spends time learning how plant machinery operates, including how machine settings, and process conditions affect product quality. Leads quality-focused improvement activities for plant machinery and processes in coordination with the Quality Manager, production, and maintenance personnel.
• Supports the Department by identifying plant-specific quality training needs and providing or coordinating training for production employees on quality standards, process and product checks, and required quality actions. Verifies understanding and follows up on continuing training needs with shift leadership.
• Coordinates with shift leadership to ensure required quality checks, follow-up actions, and corrective actions occur on each shift. Verifies completion, identifies gaps, and provides or coordinates quality training when needed.
• Walks new hires through quality expectations, product standards, required checks, and issue-reporting procedures as they transition to their assigned shifts. Coordinates with shift leadership to verify that new hires understand and apply these expectations and that quality remains a priority in daily plant operations.

Minimum Requirements –

• Associate degree in quality, manufacturing, engineering or a related field preferred but not required
• Three or more years of Quality experience preferred
• Ability to effectively perform process and product audits and compile results 
• Must be able to successfully perform basic mathematical functions. 

Benefits –

At AJM, our comprehensive “Cafeteria Benefits Plan” and “Flexible Spending Arrangement” (FSA), truly sets us apart from the competition. Under the cafeteria plan you’ll receive a comprehensive package of company paid medical, dental, optical, life and disability insurance coverage.

Summary of Benefits –

• Medical Insurance (BCBS)
• Dental Insurance
• Optical Insurance
• Life Insurance
• Short & Long-Term Disability Insurance
• Cafeteria Benefits Plan
• Flexible Spending Agreement
• Health Savings Account
• Child & Dependent Care Savings Account
• 401 K Retirement Plan (with Safe Harbor Company Match)
• Tuition Assistance
• Employee Assistance/Wellness Program
• Paid Vacations
• Paid Holiday
• Paid Sick & Personal Time
• Professional Development Program (AJM University)

About Us -

AJM was originally founded as a distributor of commercial paper, plastic and foil packaging products and related cleaning, janitorial and order processing supplies, and equipment by three (3) Detroit area brothers operating out of a small warehouse in Detroit’s Eastern Market. In 1957 they built and moved into slightly larger quarters on Detroit’s southwest side, where, for the very first time, they began manufacturing their own products. Over the ensuing decades, AJM gradually evolved from its broadline distributor beginnings into a major paper products manufacturer, today employing nearly 3,000 people and operating eight (8) manufacturing and five (5) warehouse/distribution facilities strategically located throughout the United States.

Some things have undoubtedly changed since AJM was founded, but the company’s commitment to its customers and employees, alike, has not wavered and is deeply embedded in its DNA. So, too, is the founding brothers’ entrepreneurial spirit, “can do” attitude and singular focus on the value proposition that has fueled the company’s success from the very beginning. We’re still family owned and operated, still manufacturing our products in the good old USA and still providing our customers with the same reliable service and quality products they’ve come to expect from AJM for more than 75 years now.

Career Development -

At AJM, we realize we will only go as far as our employees can take us and, for that reason, we invest millions of dollars every year on both classroom and on-the-job training to develop our employees’ skills and promote a culture of learning and continuous improvement. There are no barriers to impede your progress here and no ceilings to halt your advance. You’ll control your own destiny, and we will help you reach your full potential with both in-house development programs and tuition reimbursement for undergraduate and graduate level college studies. Join our team and see where your AJM journey takes you!

For More Information -

Visit our website at www.ajmpack.com

AJM Packaging Corporation is an equal opportunity employer and does not discriminate on the basis of race, religion, color, sex, national origin, or other legally protected status