QUALITY ASSURANCE ASSOCIATE JOB DESCRIPTION Item | Details | Position Title | Quality Assurance Associate | Pay Type | Hourly | Safety-Sensitive Position | No | DOT Safety-Regulated Position | No | Requirements for DOT-Regulated or Safety-Sensitive Position | Not applicable for this job |
The Quality Assurance Associate is responsible for evaluating bottle-decoration quality by conducting audits to identify potential process, decoration, and operational inefficiencies. This role performs testing and audits during production, as well as final audits of the overall package. The Quality Assurance Associate works with the QA Supervisor and Production team to address discrepancies found on production lines and improve quality and processes. Testing must be documented daily. The position requires strong interpersonal, written, and verbal communication skills to report audit observations and communicate trends or concerns to department leaders and operational team members in a timely manner. The Quality Assurance Associate must be able to balance multiple priorities, manage time effectively, demonstrate analytical and technical skills, and maintain careful attention to detail and quality. Responsibility | Perform decoration testing and audits in accordance with SRI’s testing control plan. Complete testing documentation daily and communicate results to management as needed. | Work with other QA team members to communicate established procedures across SRI positions and continuously audit for non-conformance, consistency, and effectiveness. | Recommend process or procedure modifications when needed. Communicate changes and review them with employees through training, retraining, and explanation of the process and its purpose. | Train, monitor, and communicate Quality Inspector responsibilities and skills to support employee growth and development. | Assist the QA Supervisor in determining the timely final disposition of finished goods. | Identify and help determine root causes of potential risks or concerns identified during processing. |
ADDITIONAL RESPONSIBILITIES Performs other duties as assigned. Necessary and/or required training will be administered by appropriate SRI Ohio, Inc. personnel, and training records will be maintained for verification and validation. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION, EXPERIENCE, SKILLS AND KNOWLEDGE Category | Qualification | Required / Preferred | Education | High school diploma or GED | | Education | Bachelor’s degree in Management Information Sciences, Computer Science, Accounting, or a related field | Preferred | Experience | One (1) year or more of audit and/or inspection evaluation experience | Preferred | Skills and Abilities | Analytical skills | | Skills and Abilities | Strong commitment to quality | | Skills and Abilities | Strong verbal and written communication skills | | Skills and Abilities | Flexibility to work in a fast-paced, dynamic environment | | Skills and Abilities | Excellent organizational skills | | Skills and Abilities | Ability to handle multiple priorities simultaneously | | Knowledge | Experience with Microsoft Office Suite (intermediate) | Preferred | Knowledge | Auditing experience or technical expertise with SAP, Mainframe, Hyperion, AS400, SQL, Oracle, and/or Unix (intermediate) | Preferred |
Item | Details | Does Position Supervise? | Yes | Travel Required? | No | Office Environment | Not specified in prior job description |
- Perform job tasks despite distractions or interruptions
- Exercise independent judgment
- Effectively communicate in speech and writing
- Prioritize work assignments and use time efficiently
- Perform a variety of duties, often switching tasks
- Analyze information and problems to identify objectives, concerns, and patterns and formulate conclusions
- Organize information, people, and materials systematically to improve efficiency
- Interact professionally with coworkers and clients
- Quickly process information
- Maintain and organize documents and files
- Follow oral and written directions, safety rules, and security rules
- Complete a heavy workload within established time frames
Additional role requirements include training, monitoring, and communicating Quality Inspector responsibilities and skills; assisting the Supervisor with timely final disposition of finished goods; and identifying and determining root causes of potential risks or concerns during processing. ENVIRONMENTAL CONSIDERATIONS Consideration | Details | Dust | Work environment may include dust. | Small / crowded working areas | Work may take place in small or crowded work areas. | Indoor controlled climate | Work is performed indoors in a controlled climate. |
The physical requirements below are carried forward from the prior job description and are representative of those that may be required to perform the essential functions of the position. They should be reviewed and confirmed by SRI before final approval. Physical Demand | Never | Rare | Infrequent | Occasional | Frequent | Continuous | Ascend/Descend Stairs | | | | X | | | Balancing | | | | X | | | Bending | | | | X | | | Carrying Objects | | | | | X | | Fine Manipulations | | | | X | | | Kneeling | | | | X | | | Lifting: 10–25 lbs. | | | X | | | | Lifting: 25–50 lbs. | | X | | | | | Lifting: over 50 lbs. | | X | | | | | Maintaining Body Equilibrium | | | X | | | | Pulling: 10–25 lbs. | | | X | | | | Pulling: 25–50 lbs. | | | X | | | | Pulling: over 50 lbs. | | X | | | | | Pushing: 10–25 lbs. | | | X | | | | Pushing: 25–50 lbs. | | | X | | | | Pushing: over 50 lbs. | | X | | | | | Reaching | | | | | X | | Repetitive Body Motions | | | | | X | | Sitting | | | | | X | | Speaking | | | | | | X | Squatting | | | | X | | | Standing | | | | X | | | Stooping | | | | X | | | Twisting | | | | X | | | Walking | | | | | X | |
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