Location: Princeton NJ
Quality Assurance (QA) Consultant
The role of a Quality Assurance (QA) Consultant involves ensuring that end-to-end solutions meet high standards of quality, reliability, and business value.
- Designing and executing test strategies across various workflows
- Collaborating with Technical Consultants, Business Process Consultants, and Project Managers to support both internal development and customer UAT.
- Documenting defects clearly, tracking resolution, and retesting fixes to ensure delivered solutions meet customer expectations, compliance, and usability standards.
- Partnering with Business Process Consultants to ensure acceptance criteria reflect business outcomes.
- Supporting customer UAT planning and execution, facilitating defect triage and resolution.
This role combines hands-on test execution with advisory and collaboration skills, making it a crucial part of the ServiceNow team's efforts to maintain the stability, functionality, and efficiency of ServiceNow implementations within an organization.