Quality Assurance Manager

Location: Hartford, CT

Salary: $100,000–$125,000 per year

Schedule: 1st Shift

Employment Type: Full-Time

Position Overview

We are seeking an experienced Quality Assurance Manager to lead and oversee quality operations within a manufacturing environment. This position will be responsible for maintaining and improving the Quality Management System, ensuring compliance with applicable aerospace and manufacturing quality standards, and leading a team focused on consistent product quality and customer satisfaction.

Key Responsibilities

• Lead and manage day-to-day Quality Assurance activities across manufacturing operations.
• Maintain and continuously improve the company’s Quality Management System.
• Ensure compliance with ISO 9001 and AS9100 quality standards and customer requirements.
• Develop, implement, and monitor quality procedures, processes, and documentation.
• Lead internal and external audits, including preparation, corrective actions, and follow-up.
• Oversee non-conformance investigations, root-cause analysis, and corrective/preventive actions.
• Monitor quality metrics and identify opportunities for continuous improvement.
• Work closely with Production, Engineering, Supply Chain, and Operations to resolve quality issues.
• Review inspection and quality data to identify trends and prevent recurring issues.
• Manage customer complaints, quality concerns, and required corrective actions.
• Provide leadership, coaching, and training to quality personnel.
• Ensure inspection methods, equipment, records, and procedures meet applicable requirements.
• Support supplier quality initiatives and work with vendors to address quality issues.
• Maintain accurate quality records and ensure documentation is audit-ready.
• Promote a culture of accountability, continuous improvement, and quality throughout the organization.

Qualifications

• Bachelor’s degree in Quality, Engineering, Manufacturing, or a related field preferred.
• 5+ years of quality experience within a manufacturing environment, with management or supervisory experience.
• Strong knowledge of ISO 9001 and AS9100 standards.
• Experience managing or supporting internal and external audits.
• Strong understanding of root-cause analysis, corrective action, and continuous improvement methodologies.
• Experience with quality documentation, procedures, inspection processes, and quality metrics.
• Ability to read and interpret engineering drawings, specifications, and customer requirements.
• Strong problem-solving, analytical, communication, and leadership skills.
• Experience in aerospace, metals, machining, or another highly regulated manufacturing environment is strongly preferred.

Preferred Experience

• AS9100 Quality Management Systems
• ISO 9001
• Internal/Lead Auditor experience
• Corrective and Preventive Action (CAPA)
• Root Cause Analysis / 8D
• Non-Conformance Management
• Continuous Improvement / Lean Manufacturing
• Supplier Quality
• Customer Quality
• Aerospace manufacturing and customer requirements
• Quality inspection and measurement systems

What We Offer

• Competitive salary of $100,000–$125,000
• Full-time 1st shift position
• Opportunity to lead and develop a quality organization
• Career growth within a growing manufacturing operation
• Comprehensive benefits package

You should be proficient in:

• Quality Inspection Experience
• Continuous Improvement
• AS9100 Quality Systems
• Quality Control Experience
• Quality Control Data Analysis
• AS9100 Experience
• ISO9001

Machines & technologies you'll use:

• ERP Software
• Quality Control Software